Sporadic hard crashes without clear unified cause

[twilytgardnfaery]

I've been reluctant to post a support request because I can't nail down what the problem is myself, but I'm at my wit's end and I need help. I have tried reinstalling the entire game clean, I've updated drivers AND tried rolled them back, I've replaced my graphics card entirely, and still, seemingly completely at random, I will crash out of the game with no error message. I've combed my event viewer for some indication of what's going on, but I've yet to find anything.

My most recent crash saw me trying to switch classes while standing in Mor Dhona, but others have occurred while interacting with the summoning bell, standing in the Barracks at my Grand Company, while running dungeons (which has caused me to avoid playing my main class, which is PLD, for MONTHS, lest I crash out and kill my whole party), and standing idly in any number of locations, both open world and instanced (e.g. my personal estate).

Technical details from the launcher here, I DO have a dxdiag saved if that's useful, but it looks like the launcher generates a report inclusive of that information.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Faery\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_BIOS 0404
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37564.047MB
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SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 870.991GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.761GB SYSTEM_FREEDISC_SPACE 8.985GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16350.023 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4614
SYSTEM_GRAPHICS_DRIVER_DATE 5/14/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY7
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16350.023 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4614
SYSTEM_GRAPHICS_DRIVER_DATE 5/14/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (2- Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {7DF36C43-BB63-4900-A728-3067C5498908}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Headset Earphone (2- Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {070863F0-BABD-4FBE-AC80-9070F66C7A33}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Logitech Headset (Logitech G633 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {2AE24E54-152A-4950-928E-F1249DD86772}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/8/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT {7792D630-6558-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
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SYSTEM_INPUT {7793E7A0-6558-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {779435C0-6558-11E9-8007444553540000}
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SYSTEM_INPUT {BA07C940-7C03-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
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SYSTEM_INPUT {77945CD0-6558-11E9-8009444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DF7D9C0-669D-11E9-8001444553540000}
SYSTEM_INPUT_NAME Logitech G633 Gaming Headset
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SYSTEM_INPUT {8DF800D0-669D-11E9-8002444553540000}
SYSTEM_INPUT_NAME Logitech G633 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DF827E0-669D-11E9-8003444553540000}
SYSTEM_INPUT_NAME Logitech G633 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {77954730-6558-11E9-800F444553540000}
SYSTEM_INPUT_NAME External HDD
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SYSTEM_INPUT {1D3196B0-9F84-11EA-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K95 RGB PLATINUM XT Mechanical Gaming Keyboard
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SYSTEM_INPUT_NAME CORSAIR K95 RGB PLATINUM XT Mechanical Gaming Keyboard
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SYSTEM_INPUT_NAME CORSAIR K95 RGB PLATINUM XT Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Local Folding@home Web Control - Version 7.5.1 - Google Chrome
#general-chat - Discord
NVIDIA GeForce Overlay
Tales from the Shadows | FINAL FANTASY XIV, The Lodestone - Google Chrome
Microsoft Text Input Application
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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FINAL FANTASY XIV ONLINE
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Java 8 Update 231 (64-bit)
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Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
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Blender
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AVG
Samsung USB Driver for Mobile Phones
PDF-XChange Editor
Ventrilo Client for Windows x64
Macrium Reflect Free Edition
Backup and Sync from Google


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

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C:\Program Files (x86)\AVG\Antivirus\aswEngSrv.exe 00001CB8
C:\Program Files (x86)\AVG\Framework\Common\avguix.exe 000064F8
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00001120
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003AA8
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe 00006254
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C:\Program Files (x86)\FAHClient\FAHClient.exe 000049BC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004950
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000039B0
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 0000286C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000022D8
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00000960
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 0000347C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00005BDC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000014A4
C:\Program Files (x86)\Winamp\winampa.exe 000056A8
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000007E0
C:\Program Files\Google\Drive\googledrivesync.exe 000027B8
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003D64
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000045F8
C:\Program Files\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00006B04
C:\Program Files\Steam\steam.exe 00006B28
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 000037CC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20041.91.0_x64__8wekyb3d8bbwe\YourPhone.exe 000013B4
C:\Users\Faery\AppData\Local\Discord\app-0.0.306\Discord.exe 00005CD4
C:\Users\Faery\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000057BC
C:\WINDOWS\Explorer.EXE 00000560
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00004588
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C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003DB0
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000691C
C:\WINDOWS\system32\DllHost.exe 00006588
C:\WINDOWS\system32\backgroundTaskHost.exe 000031B0
C:\WINDOWS\system32\conhost.exe 00002634
C:\WINDOWS\system32\sihost.exe 00005DC4
C:\WINDOWS\system32\svchost.exe 000046AC
C:\WINDOWS\system32\taskhostw.exe 0000524C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000370C
C:\Windows\System32\CompPkgSrv.exe 000014DC
C:\Windows\System32\RuntimeBroker.exe 000027A0
C:\Windows\System32\SecurityHealthSystray.exe 00002908
C:\Windows\System32\SystemSettingsBroker.exe 00000AA4
C:\Windows\System32\smartscreen.exe 00002C1C
c:\program files\macrium\common\reflectmonitor.exe 00006A70