Results 1 to 4 of 4
  1. #1
    Player
    Ahsardre's Avatar
    Join Date
    Jun 2015
    Location
    Limsa Lominsa
    Posts
    10
    Character
    Ritsuka Natori
    World
    Coeurl
    Main Class
    Red Mage Lv 80

    DirectX 11 Crashing (I know there are duplicate forums, but let's try this once more)

    Hello.

    There are multiple threads (including one with over 15 pages of testimony) that there have been a trend of game crashes over the last one to two weeks. I've been playing since 2015 and have never had these issues before until they began on 5 June 2020.

    I can get through the launcher and character selection screen, enter a world queue and get a loading screen, and that's where I get my crash; right before I would be fully logged in. I attempted this on a few characters. One I managed to log on fully to but once I teleported out of the residential district, THAT character became locked into this 'error zone' as well.

    Help would be much appreciated. I'm not a particular 'techy' person so if you need more data to help resolve this, please let me know. The only thing I can think of recently is a NIVIDIA driver update. I've tried five clean reinstalls now with no luck.

    Below is the first error that was generated in this whole mess.

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  2. #2
    Player
    NikitaBlack's Avatar
    Join Date
    Jun 2020
    Posts
    2
    Character
    Nikita Black
    World
    Famfrit
    Main Class
    Gunbreaker Lv 80

    Same problem, not quite as frequent.

    I've been having the same issue after installing a new GPU and RAM upgrades. Discovered I had a bad RAM stick and that solved my issue until it suddenly struck again after about an hour of playing. Same errors. Not sure how to fix this. It's almost like clockwork.

    ASUS Rog Strix B450F MB
    Ryzen 5 3600 CPU
    ASUS Rog Strix RX580 GPU
    ASUS Rog Strix 650w PSU
    32GB RAM - HyperX Fury
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  3. #3
    Player
    Mihari's Avatar
    Join Date
    Aug 2013
    Posts
    152
    Character
    Ayumi Mihari
    World
    Shiva
    Main Class
    Machinist Lv 100
    I have this problems since last while, when I replaced my GTX970TI with a GTX2070TI graphic card. The only thing which is currently working for me is running the game in DX9 mode.
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  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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