So for the last couple of days, since starting the Stormblood 4.2 main story quests the game will quit all of a sudden during cutscenes, I did everything i could from reinstalling the game to updating my drivers and all. Now, the game won't even let me log in, I get an error message every time i'm on the loading screen. I don't know what to do, I have tried the things other people have posted in similar threads but nothing so far.
--The error message that appears when the game actually throws up a message instead of stealth crashing--
An unexpected error has occurred. Exiting FINAL FANTASY XIV.
2020-03-26_11:14
ffxiv_dx11.exe+12C33ED
ffxiv_dx11.exe+6161C
ffxiv_dx11.exe+5FCA3
ffxiv_dx11.exe+120FA90
ffxiv_dx11.exe+121113F
ffxiv_dx11.exe+1213BF5
ffxiv_dx11.exe+45359C
ffxiv_dx11.exe+18D1C2
HTML Code:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Name\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
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Wintab32
icecap_collection_x64
Python 3.6.6 Utility Scripts (64-bit)
Intel(R) ME UninstallLegacy
AMD Settings
Intel(R) Serial IO
Microsoft Azure Authoring Tools - v2.9.6
Microsoft OLE DB Driver for SQL Server
Wi-Fi Camera
Microsoft Workflow Diagnostic Pack for x64
Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27024
Microsoft ASP.NET Core Module V2 for IIS Express
Microsoft .NET Core Host - 2.2.3 (x64)
Blender
Microsoft Identity Extensions
Microsoft ASP.NET Core Module for IIS Express
Microsoft Workflow Debugger v1.0 for amd64
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00000B34
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 000037F4
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 000038FC
C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\UnrealCEFSubProcess.exe 00000F10
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00003728
C:\Program Files (x86)\Steam\Steam.exe 00003798
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000305C
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000038A0
C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe 00002D94
C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe 00000A30
C:\Program Files\Microsoft IntelliType Pro\itype.exe 000034D0
C:\Program Files\Samsung\SamsungSettings\SamsungSettingsExpansionUI.exe 00002B78
C:\Program Files\Samsung\SamsungUpdate\SUUserModeWorker.exe 00000684
C:\Program Files\Samsung\sService\sServiceKeyMonitor.exe 00002618
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00003520
C:\Program Files\WindowsApps\AdobeNotificationClient_1.0.1.22_x86__enpm4xejd91yc\AdobeNotificationClient.exe 000014B4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002E98
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002EB0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 000033CC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.220.4292.0_x64__8wekyb3d8bbwe\GameBar.exe 00000C70
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.220.4292.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00000B00
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.220.4292.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 000021B4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20051.93.0_x64__8wekyb3d8bbwe\YourPhone.exe 000030C4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00004044
C:\Users\Name\AppData\Local\Discord\app-0.0.306\Discord.exe 00000CAC
C:\Users\Name\AppData\Local\Google\Chrome\Application\chrome.exe 00004884
C:\Users\Name\AppData\Local\Google\Update\1.3.35.452\GoogleCrashHandler.exe 00000C68
C:\Users\Name\AppData\Local\Google\Update\1.3.35.452\GoogleCrashHandler64.exe 00003CB0
C:\Users\Name\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003560
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_31c9715df5bc6006\igfxEM.exe 00002514
C:\WINDOWS\System32\RtkAudUService64.exe 00003980
C:\WINDOWS\System32\rundll32.exe 000027B4
C:\WINDOWS\System32\svchost.exe 00002818
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00002174
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002E00
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002988
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000013C8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00004B70
C:\WINDOWS\explorer.exe 00002E20
C:\WINDOWS\system32\ApplicationFrameHost.exe 000018E8
C:\WINDOWS\system32\DllHost.exe 000027C8
C:\WINDOWS\system32\Intel\DPTF\dptf_helper.exe 00002090
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00003BE0
C:\WINDOWS\system32\SearchProtocolHost.exe 00000994
C:\WINDOWS\system32\SettingSyncHost.exe 0000247C
C:\WINDOWS\system32\backgroundTaskHost.exe 00002D08
C:\WINDOWS\system32\browser_broker.exe 000015C4
C:\WINDOWS\system32\conhost.exe 00002D04
C:\WINDOWS\system32\sihost.exe 000023C0
C:\WINDOWS\system32\svchost.exe 00004B88
C:\WINDOWS\system32\taskhostw.exe 000022B4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002C28
C:\Windows\System32\CompPkgSrv.exe 000005D0
C:\Windows\System32\MicrosoftEdgeCP.exe 00004B6C
C:\Windows\System32\RuntimeBroker.exe 00000DD4
C:\Windows\System32\SecurityHealthSystray.exe 0000345C
C:\Windows\System32\oobe\UserOOBEBroker.exe 000043C0
C:\Windows\System32\smartscreen.exe 00004B50
D:\ExternalSteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003C20
D:\ExternalSteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00004398
also sorry if there is any unneccesary system information, i am just giving as much as possible to diagnose the problem 
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