As a member of the Crystal server. I tend to purposefully offer the RP component of it a wide berth, as they're heavily prejudiced in a multitude of ways. I did quit roleplaying completely in FFXIV after realizing that the community is less-than-friendly.

Other than that, I find the raiding, hunting and fashion community to be quite pleasant. Most of my experiences when it comes to PUG groups have been nice as well.

The writing of FFXIV is a 'your mileage may vary' kind of experience. I find it to be overall solid, but I do take issue with their difficulty to permanently remove a character from the narrative. I wish they took a page out of fictional works like Jojo's Bizarre Adventure and relinquish a character when it's technically their time to go.

They also need to work on giving races more lore. They really only gave Dwarves - Lalafell - a decent amount of story and depth when it came to their racial identity and social structure. Then again, as a Lalafell, I appreciated what I got and ate it up.

I suppose they also gave Viera a spotlight while shoving Hrothgar to the wayside when it came to Shadowbringers. But I suppose I'm slightly biased against Viera because they're my least favorite race aesthetic-wise. I'm fine with their lore and their ties to Dalmasca.

Overall my view on the game is favorable. I just purposefully isolate myself from certain aspects of the community.