Reporting Launcher Related Issue (Europe Region)

[DarkArvan]

Name of my ISP: A1 Telekom Austria
Ticket or reference number: I was unable to generate a ticket over the weekend
Country: Austria
Date/Time: the error since April the 2nd
Frequency: every time I try to start the game
Tracerout results:

I tried uninstalling/reinstalling, restarting PC/router, launching as admin, resetting internet settings and enabling all SSL/TSL settings.
None of the above worked so far.

Hello @Huebmayer @moraesz,

you are both doing a wrong tracert to the wrong IP adress. 219.117.145.142 seems a Square Enix Japan IP address from square-enix.com . Its clear, that from Austria the latency is very high. this are not the game server!
Check the correct IP:
JP: 119.252.37.58 (tracert 119.252.37.58)
NA: 204.2.29.122 (tracert 204.2.29.122)
EU: 80.239.145.101 (tracert 80.239.145.101)
Oceanic: 153.254.80.65 (tracert 153.254.80.65)

Further details here:
https://eu.finalfantasyxiv.com/lodes...a14f5c38a5cba1

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