Reporting Launcher Related Issue (Europe Region)

[Themarvin]

I started getting the where you can't log into the launcher where ffxivboot.exe locks up with this note here 30605 20448 10009 10019 as can't connect to the server

• Name of your Internet Service Provider (ISP) WAOO via Fibia.dk
• Ticket or reference number from your ISP (if you have one)
• Country: Denmark
• Date/Time (When did the issue start happening, at what specific times does this issue arise, if any) started happening 3rd of June from around 21:00 o'clock CET
• Frequency (How often does the issue occur?): All the time, can however bypass with my phoneas internet and then switching back to fiber line after getting to the login on launcher.
• Traceroute results to "secure.square-enix.com" (Learn how to generate traceroute record) none needed, it should be obvious that there is some connection problems or run out certificates on the server side that make it hard on some connections to hook up or ID itself with the server.

[BaduBob]

I started getting the where you can't log into the launcher where ffxivboot.exe locks up with this note here 30605 20448 10009 10019 as can't connect to the server

• Name of your Internet Service Provider (ISP) WAOO via Fibia.dk
• Ticket or reference number from your ISP (if you have one)
• Country: Denmark
• Date/Time (When did the issue start happening, at what specific times does this issue arise, if any) started happening 3rd of June from around 21:00 o'clock CET
• Frequency (How often does the issue occur?): All the time, can however bypass with my phoneas internet and then switching back to fiber line after getting to the login on launcher.
• Traceroute results to "secure.square-enix.com" (Learn how to generate traceroute record) none needed, it should be obvious that there is some connection problems or run out certificates on the server side that make it hard on some connections to hook up or ID itself with the server.

Check this thread, seems something related to malware, a solution is being shown there => https://forum.square-enix.com/ffxiv/...48-10009-10019