Does Square intend to address Market botting?

[Kes13a]

Jojoya:
As I've posted before, this game generates 100s of millions a year. There is no reason this Special Task Force has to be small. There is no reason they shouldn't be able to easily automate the detailed information needed to identify bots. They're just being greedy by not investing more to fix the product.

It's bad enough that the company doesn't listen to its customers. I've even posted Customer Support emails that show that they're an outside company that sends form emails.

I'm not going to further argue with Square Enix apologists, and I won't reply to you anymore. The company sucks, but you don't think so. Fine. Keep giving them your money.

not just that, but is there just one STF? does it primarily focus on Japanese servers and gets to NA servers when its slow? I dont need to know all the detail about what they do, how they do it or the methods used to catch cheaters, but it would be nice to know the particulars of who they are, how many are involved and if NA is even a blip on their radar.

according to Q4 2019 data, SE had revenue of 470 million USG and Nexon had 450M, so if Nexon can try to be more proactive about bots and large scale cheating, why cant SE?

If crime spikes in your area, no one says "well, criminals are more sophisticated now than they were in the 1850's, I am sure the police are doing...something" no, you expect the police to either hire more people to deal with the issue, get better equipment to bring that under control.

saying "it is what it is" is not a reasonable answer. neither is "get used to crime, it happens"

The STF is paid to do one thing, of course there is no expectation they get to every report made on a daily basis. but I think it would be fantasy to believe they have no method of correlation so if someone gets reported for illegal activity, they get to it "eventually"

If they get these "plenty of reports" through their own tools and data, maybe they should start doing something about them.

As I said before, they can ban or terminate thousands, but its not broken down by server so could just be a number. I dont expect cheaters or bot users to vanish, all I expect, is acknowledgement of the issue by someone from SE, and an idea they are working on a fix.

as players, there is no reason not to expect cheaters to be punished for making major aspects of a game we obviously enjoy to be useless.