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  1. #11
    Player
    TheLoveJenovan's Avatar
    Join Date
    Aug 2020
    Posts
    106
    Character
    Trin Blix
    World
    Jenova
    Main Class
    Botanist Lv 90
    Message 2

    Greetings,

    We appreciate you bringing this to our attention. It will be forwarded to the appropriate party. Thank you for taking the time to contact us today and we look forward to your opinions of our upcoming titles.

    Thank you,
    Paz
    Frankly, there’s tons of content for new players and seasoned players, like myself. For the continued engagement of seasoned players, like me, we’re just looking for a fair game to play.

    At this point, I’m not looking forward to Square Enix’s upcoming titles; I just want Square Enix to fix the product they’re already selling. This has been codified in the Terms of Service (TOS), but the TOS is not enforced by Square Enix. It’s like watching a game of football with no rules. At some point, there’s no point in engaging in a game when anything is allowed. For FFXIV, this means that bots are *allowed* to run rampant from 6 months to many years. They even have the top rankings for Free Companies and Ishgard rankings in the game.

    Please fix the game with its pervasive and flagrant cheating before creating new content. We, as a community, have even done the legwork in identifying the most egregious bots. We’re just asking you to clean up your game.

    https://forum.square-enix.com/ffxiv/...=1#post5431506


    Message 3

    We appreciate your feedback. We apologize that the product/service you are referring to does not meet your expectations. Your feedback will be forwarded to the appropriate party. Thank you for taking the time to contact us today.

    Thank you,
    Jon
    The product/service I am referring (Final Fantasy XIV) doesn’t even meet Square Enix’s expectations. As I’ve stated, they have outlined a Terms of Service for play, which prohibits bots, but they do not enforce penalties on bots.

    I hope Square Enix can deliver a product/service that at least meets their own expectations.
    (4)
    Last edited by TheLoveJenovan; 09-23-2020 at 09:54 PM.