Does Square intend to address Market botting?

[TheLoveJenovan]

I've been sending back-and-forths with SE Customer Support, and it appears that they've outsourced this service to act as a "firewall" from their users. My original query was about getting a World Transfer credit after transferring to a new server inundated with market bots.

Message 1

We apologize for the inconvenience. Unfortunately, that service is not an available option. Although this service is not available, we will take this information and forward it as feedback to the appropriate department. While we cannot guarantee implementation, we would like to assure you that it will be reviewed by the appropriate party.

I’d otherwise be happy to pay for further transfers, but since the reason I am transferring is because Square Enix is not enforcing it’s TOS with bots, I’d like to at least transfer to a server in which there aren’t flagrant violations of the TOS. This wasn’t the case for my old server (Jenova) or the server I’ve transferred to (Zalera), which is why I’d like to try the Diablos server.

Ideally, it would be best if Square Enix just enforced its TOS. However, after months of reports in-game and reports to the Special Task Force, nothing has been done about these bots.

If you’d like more detailed information on this problem, I have participated actively on a thread.

https://forum.square-enix.com/ffxiv/...Market-botting

I even spent about 10 minutes identifying all of the market botting rings on the Crystal data center. These rings are on nearly every server, they almost all have top-10 Free Company standings for their respective server, they appear to be tied to RMT, and they have basically ruined the marketplace for legitimate players.

https://forum.square-enix.com/ffxiv/...=1#post5431506

[TheLoveJenovan]

Message 2

Greetings,

We appreciate you bringing this to our attention. It will be forwarded to the appropriate party. Thank you for taking the time to contact us today and we look forward to your opinions of our upcoming titles.

Thank you,
Paz

Frankly, there’s tons of content for new players and seasoned players, like myself. For the continued engagement of seasoned players, like me, we’re just looking for a fair game to play.

At this point, I’m not looking forward to Square Enix’s upcoming titles; I just want Square Enix to fix the product they’re already selling. This has been codified in the Terms of Service (TOS), but the TOS is not enforced by Square Enix. It’s like watching a game of football with no rules. At some point, there’s no point in engaging in a game when anything is allowed. For FFXIV, this means that bots are *allowed* to run rampant from 6 months to many years. They even have the top rankings for Free Companies and Ishgard rankings in the game.

Please fix the game with its pervasive and flagrant cheating before creating new content. We, as a community, have even done the legwork in identifying the most egregious bots. We’re just asking you to clean up your game.

https://forum.square-enix.com/ffxiv/...=1#post5431506


Message 3

We appreciate your feedback. We apologize that the product/service you are referring to does not meet your expectations. Your feedback will be forwarded to the appropriate party. Thank you for taking the time to contact us today.

Thank you,
Jon

The product/service I am referring (Final Fantasy XIV) doesn’t even meet Square Enix’s expectations. As I’ve stated, they have outlined a Terms of Service for play, which prohibits bots, but they do not enforce penalties on bots.

I hope Square Enix can deliver a product/service that at least meets their own expectations.

[Kes13a]

this reminds me of Raiders of the Lost Ark

Maj. Eaton : We have top men working on it right now.

Indiana : Who?

Maj. Eaton : Top... men.

[TheLoveJenovan]

Including Nazi face melting