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  1. 05-28-2020 11:01 PM #1
    seekheart
    Player
    seekheart's Avatar
    Join Date
    May 2020
    Posts
    1
    Character
    Seek Heart
    World
    Malboro
    Main Class
    Samurai Lv 74

    I cannot buy anything from MogStation [401 Error]

    I've tried every possible thing conceivable.

    Current PC with different browsers, with/without VPN, cleared cache/cookies.
    Different PC/Device

    Ticket was filed but no response: [13448167]

    How long until I can get loot?
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  2. 05-28-2020 11:28 PM #2
    Iscah
    Player
    Iscah's Avatar
    Join Date
    Nov 2017
    Posts
    14,032
    Character
    Aurelie Moonsong
    World
    Bismarck
    Main Class
    Summoner Lv 90
    I'm fairly sure I've gotten that before and it's an "insufficient funds" error. Check the bank account you're trying to pay from.
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  3. 05-29-2020 07:38 AM #3
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,

    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center.

    This thread will be moved to ‘Separate Support Required.
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