Major lag

[Decker347]

I've been having alot of lag in game here lately. Im not having an issue with any other games just FFXIV. Has anyone else been having these issues too and if so is there a solution?

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does the lag happen when Final Fantasy XIV is the only program running? Where in game does the lag occur? Also, what platform do you play on?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Decker347]

Ive tried getting a new system incase my old one was going out on me. It hasnt helped. It does happen when its the only thing running. It happens in every part of the game. When im just in the open world. Or in an instance. And i play on PS4

[Decker347]

Ive also tried restarted my modem and router as well

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in responding. Please try the following troubleshooting steps:

- Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN browser. If they are already checked, please uncheck them then recheck them.
- The issue could also be from the "Date & Time" settings on your PS4.
1. Close the FINAL FANTASY XIV game/application.
2. Go to [SETTINGS] on your PS4
3. Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
4. Once the date and time have been updated, please restart your PS4 console.
5. Once the console has fully restarted, please start the FINAL FANTASY XIV game/application.

Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.

If the above steps do not resolve the issue, please check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

Thank you for posting in the Final Fantasy Technical Support Forums.