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Thread: i2501

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  1. 05-28-2020 01:25 AM #1
    silenc
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    i2501

    so everytime i try to do anything on mog station i get i2501 even when trying to spend crysta i have on my account... i would like to be able to transfer my char.
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  2. 05-28-2020 01:42 AM #2
    silenc
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    well update its an issue with all payment types on the mog station and only mog station i bought crysta on square enix site. I am unable to use crysta to buy anything including cosmetics.
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  3. 05-28-2020 03:31 AM #3
    silenc
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    well looks like the mog station is down for maintenance now...
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  4. 05-29-2020 12:44 AM #4
    silenc
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    what stupid mod put a tech support req in general discussion...
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  5. 05-29-2020 12:48 AM #5
    Valkyrie_Lenneth
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    Quote Originally Posted by silenc View Post
    what stupid mod put a tech support req in general discussion...
    The technical support forum is for game client technical support.

    If you have mogstation issues, you need to use email support currently, or chat/phone support when it is available.
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  6. 05-29-2020 05:01 AM #6
    silenc
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    If only any of those methods did anything i have had a ticket open for 5 days and no response...
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  7. 05-29-2020 08:56 AM #7
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    Quote Originally Posted by silenc View Post
    If only any of those methods did anything i have had a ticket open for 5 days and no response...
    Isn't costumer service down due to Tom Clancy's The Division running around? That's what I read on the site. Or is it just live chat that's down?
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  8. 05-29-2020 09:18 AM #8
    silenc
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    literally only email support and its terrible i got a response back finally and it was a copy and paste of the support article on their site...
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  9. 05-29-2020 01:11 AM #9
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    I had this issue yesterday, the way I fixed it was to just wait an hour and I was able to buy things again. It might be related to how much you spent on the site. I kindof dropped a bit of cash on it yesterday. If that doesn't work try using a different device to buy things. Like going from a computer to a phone maybe?
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  10. 05-29-2020 09:29 AM #10
    silenc
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    o and this is even stupider i cant even use crysta to make a purchase or even buy a free item on the shop...
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