HELP! I GOT HACKED! GAMEMASTER HELP?

[ShadowPrincessD]

So this afternoon around 2:30 p.m. EST i received a message from a player called Jack Altaaein Saying this: "Square Enix should not allow this update at such sensitive time, please vote against it before they ruin the game > followed by a forums website link, which i will not provide because you will get hacked into. After i clicked on the link (stupid of me) it directed me to log into the lodestone (its looked IDENTICAL) so that's why i though OK this is legit, few seconds after that my internet goes dark, i had to tell my fiance to reset it, it took around 5 minutes to get it back up, i log in again normally and see that i wasn't standing in the same spot as i was when i got kicked out, i look down at my Gil and my 14 million is GONE! i panick and sprint over to my retainer #1 and my other 50 million Gil are also gone! i freak out again and yell i got hacked and my fiance looked at me and said lets call SE, welp their services are down so i had no option but to submit a support ticket which hasnt been reviewed yet since i havent received the notification. I also noticed that there was a 2nd character in place called Moboc Huryc that got into our FC, probably to empty the FC chest, they got in and left. so if you receive a tell with a link DO NOT OPEN IT! please spread the word to prevent this!


EDIT: I reported it to SE already using the support desk in game, we also found out not only my game was compromised but they hacked into our IP address and took out information, they sent a threatening message TO HIS PHONE NUMBER to my fiance saying "youre next, all your gil will be gone too!" and the thing is we dont have any friends in FFXIV and we dont know anyone who plays it either why do they do this sort of stuff?