hi i have problem with the game in steam ver when i click play i get this massgae
this the pic
https://imgur.com/a/2XB2SsA
plz help i delelt the game almost 5 time !!!
hi i have problem with the game in steam ver when i click play i get this massgae
this the pic
https://imgur.com/a/2XB2SsA
plz help i delelt the game almost 5 time !!!
Last edited by rance_sama; 05-18-2020 at 12:00 PM.
Player
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
When exactly did this start happening? Do you recall anything changing/updating on your PC that coincides with this?
Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
this problem come to me when i already buy the game in steam and then dowlond the luncher when the lunch finsh i get this eror and this happen last 6 days meybe and i dont play game ever not 1 min !!!(my account lvl13 beause my freind play for me to lvl him )
and this my system
+Sorry for the grammar in English because I am new in the language
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\aliK\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS V1.06
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16324.129MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18856.129MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.120GB SYSTEM_FREEDISC_SPACE 10.444GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 895.855GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.064 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3190
SYSTEM_GRAPHICS_DRIVER_DATE 9/4/2019 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CF544294-8A85-409D-ADB9-04BB4CD2B756}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7945
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/29/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC120ED0-B13C-11E7-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC125CF0-B13C-11E7-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC132040-B13C-11E7-8008444553540000}
SYSTEM_INPUT_NAME Launch Manager Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC13BC80-B13C-11E7-800A444553540000}
SYSTEM_INPUT_NAME Launch Manager Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80D4F110-89AC-11E9-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
japanes eror word 6d - Google Chrome
#general - Discord
Microsoft Text Input Application
Microsoft Store
Microsoft Store
Microsoft Edge
Microsoft Edge
Microsoft Edge
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Settings
Friends List
Steam
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
The Legend of Heroes: Trails in the Sky
Agarest - Generations of War
The Legend of Heroes: Trails in the Sky Second Chapter
World of Warships
3uTools
Age2HD Compatibility Patch version V5
Arafiesta
Avast Free Antivirus
Battle.net
Borderlands 2
Brave
Call of Duty: Black Ops
Conan Exiles
Dark Rose Valkyrie
DayZ 0.62 version 0.62.144.063
Digimon Masters
Divinity Original Sin 2 Definitive Edition
GDMO
Dragon Star Varnir
Dropbox
Fairy Fencer F Advent Dark Force
FORTUNE ARTERIAL
Google Chrome
Hotspot Shield 7.12.1
Human Fall Flat Dark
iFunbox (v4.0.4106.1352)
CyberLink PowerDVD 12
Blade & Soul
LAV Filters 0.74.1
League of Legends
LogMeIn Hamachi
Machina of the Planet Tree -Planet Ruler-
MEmu
Tencent Gaming Buddy
NCSOFT Game Launcher
Nox APP Player
OpenAL
Origin
PCSX2 - Playstation 2 Emulator
PUBG Lite
Razer Chroma SDK
Razer Synapse
Resident Evil 5 Gold Edition versão PT-BR [BR-Repacks.com]
RPG MAKER VX Ace RTP
Steam
The Legend of Heroes Trails in the Sky the 3rd
Utawarerumono Mask of Deception
Utawarerumono Mask of Truth
Voobly Game Data
WinRAR 5.60 (32-bit)
World of Warcraft
Zanki Zero Last Beginning
_inmm.dll 2.38
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Games for Windows - LIVE Redistributable
Dropbox Update Helper
Hotspot Shield 7.12.1
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
McAfee WebAdvisor
piaip AppLocale
Acer Configuration Manager
Microsoft Games for Windows - LIVE
Realtek Card Reader
Google Update Helper
Killer Wireless Drivers
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
XSplit Gamecaster
Acer Collection
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
HF pAppLoc version 1.1.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Google Update Helper
RESIDENT EVIL 5
Hotspot Shield 7.12.1
OpenVPN Connect
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
CyberLink PowerDVD 12
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Blade & Soul
Launcher Prerequisites (x64)
Epic Games Launcher
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Update Assistant
Microsoft XNA Framework Redistributable 4.0 Refresh
Apex Legends
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Apple Application Support (32-bit)
Killer Network Manager Suite
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
LogMeIn Hamachi
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
قهر أونلاين 2.0
Realtek High Definition Audio Driver
Microsoft VC++ redistributables repacked.
Thunderbolt(TM) Software
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
PredatorSense
Windows Driver Package - libusbK PS Vita Type B (04/27/2014 3.0.7.0)
BlueStacks App Player
BlueStacks (64-bit)
Cheat Engine 6.8.3
DAEMON Tools Lite
Microsoft Office 365 - en-us
PPSSPP
Closers
Aura Kingdom
Hyperdimension Neptunia Re;Birth1
ARK: Survival Evolved
Hyperdimension Neptunia Re;Birth2 Sisters Generation
Hyperdimension Neptunia Re;Birth3 V Generation
Dragon's Dogma: Dark Arisen
FINAL FANTASY XIV Online
Stardew Valley
Wallpaper Engine
VRChat
Fairy Fencer F Advent Dark Force
Digimon Masters Online
The Legend of Heroes: Trails of Cold Steel
Infestation: The New Z
SoulWorker
Bless Online
The Legend of Heroes: Trails of Cold Steel II
The Legend of Heroes: Trails of Cold Steel III
TAP-Windows 9.21.2
VLC media player
WinRAR 5.60 (64-bit)
Killer Wireless-AC Drivers
Acer UEIP Framework
Intel(R) Management Engine Components
Acer Care Center
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Killer E240x Drivers
Dolby Audio X2 Windows API SDK
DriverSetupUtility
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4480730)
Intel(R) Rapid Storage Technology
Bonjour
DesktopSlides
Qualcomm Atheros Bluetooth Installer (64)
Epic Games Launcher Prerequisites (x64)
Intel® Trusted Connect Service Client
Oracle VM VirtualBox 6.0.4
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
Acer Quick Access
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA Control Panel 431.90
NVIDIA GeForce Experience 3.13.1.30
NVIDIA PhysX System Software 9.16.0318
NVIDIA Update 31.1.10.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.16
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.13.1.30
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.04.0
Killer Network Manager
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Apple Application Support (64-bit)
Dolby Audio X2 Windows APP
Killer Bandwidth Control Filter Driver
Microsoft Windows Application Compatibility Database
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
UpdateAssistant
Microsoft VC++ redistributables repacked.
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Dropbox\Client\97.4.467\QtWebEngineProcess.exe 00000A90
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00002600
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000D74
C:\Program Files (x86)\Hotspot Shield\bin\hsscp.exe 00002C54
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000022F8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002284
C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\core\ovpntray.exe 00003790
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00000F98
C:\Program Files\AVAST Software\Avast\AvastUI.exe 0000015C
C:\Program Files\AVAST Software\Avast\aswEngSrv.exe 0000171C
C:\Program Files\DAEMON Tools Lite\DTAgent.exe 000033A4
C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 000044AC
C:\Program Files\Dolby\Dolby DAX2\DAX2_APP\DolbyDAX2TrayIcon.exe 00002944
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00003F00
C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe 00001924
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 000018A4
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002C28
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000029B4
C:\Program Files\WindowsApps\AppleInc.iTunes_12106.2.48003.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 000036D8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002CA8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002898
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12005.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000032C8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20041.88.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003CE4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003A34
C:\Users\aliK\AppData\Local\Discord\app-0.0.306\Discord.exe 00003E58
C:\Users\aliK\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002948
C:\Users\aliK\AppData\Roaming\GameRanger\GameRanger\GameRanger.exe 00003878
C:\Users\aliK\AppData\Roaming\uTorrent\updates\3.5.5_45672.exe 000039EC
C:\Users\aliK\AppData\Roaming\uTorrent\updates\updates\3.5.5_45672\utorrentie.exe 00003A84
C:\WINDOWS\Explorer.EXE 000023BC
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002434
C:\WINDOWS\system32\DllHost.exe 00002A00
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00002B24
C:\WINDOWS\system32\SettingSyncHost.exe 00002A68
C:\WINDOWS\system32\browser_broker.exe 000028C0
C:\WINDOWS\system32\conhost.exe 00001730
C:\WINDOWS\system32\rundll32.exe 0000228C
C:\WINDOWS\system32\sihost.exe 00000E5C
C:\WINDOWS\system32\svchost.exe 000040B4
C:\WINDOWS\system32\taskhostw.exe 00000FA8
C:\WINDOWS\system32\wbem\unsecapp.exe 00000480
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003128
C:\Windows\System32\CompPkgSrv.exe 00004A34
C:\Windows\System32\IME\SHARED\imebroker.exe 00004648
C:\Windows\System32\MicrosoftEdgeCP.exe 00002B14
C:\Windows\System32\RuntimeBroker.exe 00003E64
C:\Windows\System32\SecurityHealthSystray.exe 00002D80
C:\Windows\System32\smartscreen.exe 00004624
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001554
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 0000264C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000026CC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002560
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003F98
D:\LMIGuardianSvc.exe 000034A4
D:\fornite\Epic Games\Launcher\Engine\Binaries\Win64\UnrealCEFSubProcess.exe 0000306C
D:\fornite\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00003050
D:\hamachi-2-ui.exe 000037D0
D:\i-Funbox DevTeam\iFunBox_x64.exe 000030F4
D:\steam\GameOverlayUI.exe 00004604
D:\steam\Steam.exe 00003974
D:\steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004F78
D:\steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004BBC
D:\steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000600
plz help me ><
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:
1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
5) Update and reinstall the graphics drivers
6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Player
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
As a part of our countermeasures against cheating, we’ve made it so that the error appears and the game will be unable to run when there are applications or processes, etc. that interfere with memory. There are a variety of applications in Windows, and it is difficult to suggest a specific method of solving the issue because everyone’s personal environment differs greatly, so please try running the game in a simple environment that you’ve confirmed has no applications or processes that interfere with memory.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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