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  1. #1
    Player
    rance_sama's Avatar
    Join Date
    May 2020
    Posts
    5
    Character
    King Rance
    World
    Ragnarok
    Main Class
    Pugilist Lv 13

    japanes eror word 6d

    hi i have problem with the game in steam ver when i click play i get this massgae

    this the pic
    https://imgur.com/a/2XB2SsA
    plz help i delelt the game almost 5 time !!!
    (0)
    Last edited by rance_sama; 05-18-2020 at 12:00 PM.

  2. 05-18-2020 12:01 PM


  3. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When exactly did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  4. #3
    Player
    rance_sama's Avatar
    Join Date
    May 2020
    Posts
    5
    Character
    King Rance
    World
    Ragnarok
    Main Class
    Pugilist Lv 13
    this problem come to me when i already buy the game in steam and then dowlond the luncher when the lunch finsh i get this eror and this happen last 6 days meybe and i dont play game ever not 1 min !!!(my account lvl13 beause my freind play for me to lvl him )
    and this my system
    +Sorry for the grammar in English because I am new in the language

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\aliK\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS V1.06
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16324.129MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18856.129MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.120GB SYSTEM_FREEDISC_SPACE 10.444GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 895.855GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1060
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 6052.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8162.064 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_e25761f22983456f\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3190
    SYSTEM_GRAPHICS_DRIVER_DATE 9/4/2019 03:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {CF544294-8A85-409D-ADB9-04BB4CD2B756}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7945
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/29/2016 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {EC120ED0-B13C-11E7-8004444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {EC125CF0-B13C-11E7-8006444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {EC132040-B13C-11E7-8008444553540000}
    SYSTEM_INPUT_NAME Launch Manager Wireless Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {EC13BC80-B13C-11E7-800A444553540000}
    SYSTEM_INPUT_NAME Launch Manager Wireless Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {80D4F110-89AC-11E9-8001444553540000}
    SYSTEM_INPUT_NAME Wireless Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    japanes eror word 6d - Google Chrome
    #general - Discord
    Microsoft Text Input Application
    Microsoft Store
    Microsoft Store
    Microsoft Edge
    Microsoft Edge
    Microsoft Edge
    CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
    Settings
    Friends List
    Steam


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    The Legend of Heroes: Trails in the Sky
    Agarest - Generations of War
    The Legend of Heroes: Trails in the Sky Second Chapter
    World of Warships
    3uTools
    Age2HD Compatibility Patch version V5
    Arafiesta
    Avast Free Antivirus
    Battle.net
    Borderlands 2
    Brave
    Call of Duty: Black Ops
    Conan Exiles
    Dark Rose Valkyrie
    DayZ 0.62 version 0.62.144.063
    Digimon Masters
    Divinity Original Sin 2 Definitive Edition
    GDMO
    Dragon Star Varnir
    Dropbox
    Fairy Fencer F Advent Dark Force
    FORTUNE ARTERIAL
    Google Chrome
    Hotspot Shield 7.12.1
    Human Fall Flat Dark
    iFunbox (v4.0.4106.1352)
    CyberLink PowerDVD 12
    Blade & Soul
    LAV Filters 0.74.1
    League of Legends
    LogMeIn Hamachi
    Machina of the Planet Tree -Planet Ruler-
    MEmu
    Tencent Gaming Buddy
    NCSOFT Game Launcher
    Nox APP Player
    OpenAL
    Origin
    PCSX2 - Playstation 2 Emulator
    PUBG Lite
    Razer Chroma SDK
    Razer Synapse
    Resident Evil 5 Gold Edition versão PT-BR [BR-Repacks.com]
    RPG MAKER VX Ace RTP
    Steam
    The Legend of Heroes Trails in the Sky the 3rd
    Utawarerumono Mask of Deception
    Utawarerumono Mask of Truth
    Voobly Game Data
    WinRAR 5.60 (32-bit)
    World of Warcraft
    Zanki Zero Last Beginning
    _inmm.dll 2.38
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Games for Windows - LIVE Redistributable
    Dropbox Update Helper
    Hotspot Shield 7.12.1
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    McAfee WebAdvisor
    piaip AppLocale
    Acer Configuration Manager
    Microsoft Games for Windows - LIVE
    Realtek Card Reader
    Google Update Helper
    Killer Wireless Drivers
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    XSplit Gamecaster
    Acer Collection
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    HF pAppLoc version 1.1.1
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Google Update Helper
    RESIDENT EVIL 5
    Hotspot Shield 7.12.1
    OpenVPN Connect
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    CyberLink PowerDVD 12
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Blade & Soul
    Launcher Prerequisites (x64)
    Epic Games Launcher
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Windows 10 Update Assistant
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Apex Legends
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
    Apple Application Support (32-bit)
    Killer Network Manager Suite
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
    LogMeIn Hamachi
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    قهر أونلاين 2.0
    Realtek High Definition Audio Driver
    Microsoft VC++ redistributables repacked.
    Thunderbolt(TM) Software
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    PredatorSense
    Windows Driver Package - libusbK PS Vita Type B (04/27/2014 3.0.7.0)
    BlueStacks App Player
    BlueStacks (64-bit)
    Cheat Engine 6.8.3
    DAEMON Tools Lite
    Microsoft Office 365 - en-us
    PPSSPP
    Closers
    Aura Kingdom
    Hyperdimension Neptunia Re;Birth1
    ARK: Survival Evolved
    Hyperdimension Neptunia Re;Birth2 Sisters Generation
    Hyperdimension Neptunia Re;Birth3 V Generation
    Dragon's Dogma: Dark Arisen
    FINAL FANTASY XIV Online
    Stardew Valley
    Wallpaper Engine
    VRChat
    Fairy Fencer F Advent Dark Force
    Digimon Masters Online
    The Legend of Heroes: Trails of Cold Steel
    Infestation: The New Z
    SoulWorker
    Bless Online
    The Legend of Heroes: Trails of Cold Steel II
    The Legend of Heroes: Trails of Cold Steel III
    TAP-Windows 9.21.2
    VLC media player
    WinRAR 5.60 (64-bit)
    Killer Wireless-AC Drivers
    Acer UEIP Framework
    Intel(R) Management Engine Components
    Acer Care Center
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Killer E240x Drivers
    Dolby Audio X2 Windows API SDK
    DriverSetupUtility
    Update for Windows 10 for x64-based Systems (KB4023057)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Update for Windows 10 for x64-based Systems (KB4480730)
    Intel(R) Rapid Storage Technology
    Bonjour
    DesktopSlides
    Qualcomm Atheros Bluetooth Installer (64)
    Epic Games Launcher Prerequisites (x64)
    Intel® Trusted Connect Service Client
    Oracle VM VirtualBox 6.0.4
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
    Acer Quick Access
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    NVIDIA Ansel
    NVIDIA Control Panel 431.90
    NVIDIA GeForce Experience 3.13.1.30
    NVIDIA PhysX System Software 9.16.0318
    NVIDIA Update 31.1.10.0
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.16
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.13.1.30
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.04.0
    Killer Network Manager
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Apple Application Support (64-bit)
    Dolby Audio X2 Windows APP
    Killer Bandwidth Control Filter Driver
    Microsoft Windows Application Compatibility Database
    Intel(R) Management Engine Components
    Intel(R) Rapid Storage Technology
    UpdateAssistant
    Microsoft VC++ redistributables repacked.


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Dropbox\Client\97.4.467\QtWebEngineProcess.exe 00000A90
    C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00002600
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000D74
    C:\Program Files (x86)\Hotspot Shield\bin\hsscp.exe 00002C54
    C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000022F8
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002284
    C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\core\ovpntray.exe 00003790
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00000F98
    C:\Program Files\AVAST Software\Avast\AvastUI.exe 0000015C
    C:\Program Files\AVAST Software\Avast\aswEngSrv.exe 0000171C
    C:\Program Files\DAEMON Tools Lite\DTAgent.exe 000033A4
    C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 000044AC
    C:\Program Files\Dolby\Dolby DAX2\DAX2_APP\DolbyDAX2TrayIcon.exe 00002944
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00003F00
    C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe 00001924
    C:\Program Files\McAfee\WebAdvisor\UIHost.exe 000018A4
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002C28
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000029B4
    C:\Program Files\WindowsApps\AppleInc.iTunes_12106.2.48003.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 000036D8
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002CA8
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002898
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_12005.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000032C8
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20041.88.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003CE4
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003A34
    C:\Users\aliK\AppData\Local\Discord\app-0.0.306\Discord.exe 00003E58
    C:\Users\aliK\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002948
    C:\Users\aliK\AppData\Roaming\GameRanger\GameRanger\GameRanger.exe 00003878
    C:\Users\aliK\AppData\Roaming\uTorrent\updates\3.5.5_45672.exe 000039EC
    C:\Users\aliK\AppData\Roaming\uTorrent\updates\updates\3.5.5_45672\utorrentie.exe 00003A84
    C:\WINDOWS\Explorer.EXE 000023BC
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00002434
    C:\WINDOWS\system32\DllHost.exe 00002A00
    C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00002B24
    C:\WINDOWS\system32\SettingSyncHost.exe 00002A68
    C:\WINDOWS\system32\browser_broker.exe 000028C0
    C:\WINDOWS\system32\conhost.exe 00001730
    C:\WINDOWS\system32\rundll32.exe 0000228C
    C:\WINDOWS\system32\sihost.exe 00000E5C
    C:\WINDOWS\system32\svchost.exe 000040B4
    C:\WINDOWS\system32\taskhostw.exe 00000FA8
    C:\WINDOWS\system32\wbem\unsecapp.exe 00000480
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003128
    C:\Windows\System32\CompPkgSrv.exe 00004A34
    C:\Windows\System32\IME\SHARED\imebroker.exe 00004648
    C:\Windows\System32\MicrosoftEdgeCP.exe 00002B14
    C:\Windows\System32\RuntimeBroker.exe 00003E64
    C:\Windows\System32\SecurityHealthSystray.exe 00002D80
    C:\Windows\System32\smartscreen.exe 00004624
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001554
    C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 0000264C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000026CC
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002560
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003F98
    D:\LMIGuardianSvc.exe 000034A4
    D:\fornite\Epic Games\Launcher\Engine\Binaries\Win64\UnrealCEFSubProcess.exe 0000306C
    D:\fornite\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00003050
    D:\hamachi-2-ui.exe 000037D0
    D:\i-Funbox DevTeam\iFunBox_x64.exe 000030F4
    D:\steam\GameOverlayUI.exe 00004604
    D:\steam\Steam.exe 00003974
    D:\steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004F78
    D:\steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004BBC
    D:\steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000600

    plz help me ><
    (0)

  5. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
    3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    5) Update and reinstall the graphics drivers
    6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive
    7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  6. 05-21-2020 11:26 AM

  7. #5
    Player
    rance_sama's Avatar
    Join Date
    May 2020
    Posts
    5
    Character
    King Rance
    World
    Ragnarok
    Main Class
    Pugilist Lv 13

    not work

    Quote Originally Posted by Rhaervis View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
    3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    5) Update and reinstall the graphics drivers
    6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive
    7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    cthis its not work is therre any way ?
    (0)

  8. #6
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    As a part of our countermeasures against cheating, we’ve made it so that the error appears and the game will be unable to run when there are applications or processes, etc. that interfere with memory. There are a variety of applications in Windows, and it is difficult to suggest a specific method of solving the issue because everyone’s personal environment differs greatly, so please try running the game in a simple environment that you’ve confirmed has no applications or processes that interfere with memory.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  9. #7
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)