Results 1 to 6 of 6
  1. #1
    Player
    Ananymous's Avatar
    Join Date
    May 2020
    Posts
    1
    Character
    Yahwei Ranora
    World
    Excalibur
    Main Class
    Summoner Lv 80

    PS4 NP-36116-7 error

    I'm unable to successfully launch the game from PS4. No updates available for either the game or the playstation and I was able to launch and log in just a few hours ago. Anyone else seen this error and know what it means? PS4 support site had no returned results.
    (0)

  2. #2
    Player

    Join Date
    Mar 2020
    Posts
    4
    J'ai exactement le même problème
    (0)

  3. #3
    Player
    Shadovvhunt3r's Avatar
    Join Date
    May 2020
    Posts
    1
    Character
    Shadovv Huntsmen
    World
    Lamia
    Main Class
    Dark Knight Lv 80
    I've also received this error. I've found forms that claim to have fixed it and tried what they say with no success. This is the first time I'm having an error with FFXIV on my PS4.
    (0)

  4. #4
    Player
    Melody_Mk's Avatar
    Join Date
    May 2020
    Posts
    1
    Character
    Melody Mk
    World
    Shiva
    Main Class
    Miner Lv 80
    same here im getting the np-36116-7 error as well i hope they say something about this i was going to log in for FC day but looks like i cant now sadly
    (0)

  5. #5
    Player
    Tirnoch's Avatar
    Join Date
    May 2014
    Posts
    13
    Character
    Yoriqa Dalamiq
    World
    Gilgamesh
    Main Class
    Sage Lv 90
    I had this happen about an hour ago. I didn't do anything but give it some time and it fixed itself.
    (0)

  6. #6
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    The error NP-36116-7 is a Playstation-related error. Unfortunately, we would not be able to assist with this. We'd recommend contacting Playstation support regarding the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)