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  1. #1
    Player
    WarmPocket's Avatar
    Join Date
    May 2020
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    7
    Character
    Warm Pocket
    World
    Brynhildr
    Main Class
    Machinist Lv 80

    no controllers are working

    none of my xbox one controllers work with ffxiv, they work with my other games though. any help? game pad use is enabled and ive been using an xbox one controller is some capacity for a long time in ffxiv.
    (0)

  2. #2
    Player
    Caitlinzulu's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    889
    Character
    Caitlin Seraphim
    World
    Shiva
    Main Class
    Archer Lv 100
    You playing on pc I am guessing?
    In that case did you try recalibration from system menu? This has you pushing each button in turn. Also check all the other settings there
    (0)

  3. #3
    Player
    WarmPocket's Avatar
    Join Date
    May 2020
    Posts
    7
    Character
    Warm Pocket
    World
    Brynhildr
    Main Class
    Machinist Lv 80
    Sure did. Everything should be working fine, it's not recognizing the controller at all.
    (0)

  4. #4
    Player
    Caitlinzulu's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    889
    Character
    Caitlin Seraphim
    World
    Shiva
    Main Class
    Archer Lv 100
    You using wired or wireless? If wireless try connecting it wired.
    Just curious how do you see its not recognising the controller?
    (0)

  5. #5
    Player
    WarmPocket's Avatar
    Join Date
    May 2020
    Posts
    7
    Character
    Warm Pocket
    World
    Brynhildr
    Main Class
    Machinist Lv 80
    Wired, a Razer wolverine.
    (0)

  6. #6
    Moderator
    Join Date
    Jan 2020
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    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We apologize that you are experiencing difficulties with your controller. Please try the following troubleshooting steps:

    - Try using a genuine Xbox360 or Xbox One controller (preferably wired) as these are compatible with Windows OS.
    - Try plugging the controller into different ports (both front and back).
    - Make sure all drivers for the controller are fully up to date.
    - Uninstall and reinstall the device drivers.
    - Disable all other device drivers, leaving the mouse, keyboard, and controller as the only active devices.
    - If you are using a specialized gaming keyboard, try using a different keyboard to ensure there are no conflicts between the devices.
    - Try unplugging all other devices and only plugging in the mouse, keyboard, and controller.
    - Make sure Windows has been fully updated form the Microsoft/Windows Update website.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  7. #7
    Player
    WarmPocket's Avatar
    Join Date
    May 2020
    Posts
    7
    Character
    Warm Pocket
    World
    Brynhildr
    Main Class
    Machinist Lv 80
    tried all that. i reinstalled the game, and that worked for a while, but its doing it again
    (0)

  8. #8
    Player
    WarmPocket's Avatar
    Join Date
    May 2020
    Posts
    7
    Character
    Warm Pocket
    World
    Brynhildr
    Main Class
    Machinist Lv 80
    FIXED! Had to turn on the Steam overlay...
    (0)

  9. #9
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

    Good luck with your adventures through Eorzea!
    (0)