SE just needs to pick a side and stick with it rather than pretending to play both.

Healers don't have to DPS? Sure, I'm fine with that design decision, but they need to actually do it. The damage requirements to beat enrage is absolutely ludicrous if you were to expect healers not to contribute any damage. I certainly don't think I'm being mean when I say I can't expect that out of my PuG-mates. I don't think I can even expect myself to put out that level of damage consistently.

Conversely, admit that healers should be dealing damage and let us have fun with it.

I'm reminded a lot of BLU where they spread a lot of malcontent by saying BLU would be solo friendly and then made it the most group necessitating content they've ever created. Soloing Eureka is more reasonable than soloing BLU.