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  1. #1
    Player
    Delywiel's Avatar
    Join Date
    May 2020
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    3
    Character
    Delywiel Silverheart
    World
    Phoenix
    Main Class
    Samurai Lv 80

    DirectX 11 crash issue

    Hello,
    We have to create a post for get help, so here i am.

    Since yesturday, in the earlier afternoon, i have the same issue. Just a random error windows pop, and close the game. I tried reinstall FF XIV, reinstall windows, full clean instalation, DirectX9, 11, windowed mod, fullscreen, and still the error. I even try to change the game language... It can occur just 5 minutes after my connection, or 10 minutes. But litteraly i can't play.

    I have no temperature issue, my computer is 6 months old and i have had this issues since yesturday. I have change nothing like overclocking or change device.



    Here a typycal error window. Number change after every error.

    Thanks you.
    (0)
    Last edited by Delywiel; 05-12-2020 at 04:30 PM.

  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Does this crash happen when Final Fantasy XIV is the only program running? Where in game does the crash occur? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    Delywiel's Avatar
    Join Date
    May 2020
    Posts
    3
    Character
    Delywiel Silverheart
    World
    Phoenix
    Main Class
    Samurai Lv 80
    Hello,

    For this one, it's my bad. My issue is fix. It was a problem with my RAM. I have downclock it and now it work perfecly.

    Thanks you.
    (0)