A summary of healer issues

[Fendred]

i think the best way to summarize the issue with healing is that it is impossible to deliver a consistent gameplay experience with healing as an active, GCD type role, so the devs get contradictory feedback. The experience is entirely different depending on the amount of healing required. Tank and DPS requests given to the developers are very consistent, whereas healer feedback is not as Yoshi-P has stated. So to satisfy players the experience must be consistent so that developers can get consistent feedback. That would require a complete rework of the healing system into a system with a standardized DPS rotation, a special kind of OGCD system for healers so that cast time doesn't interfere with it, auras, and auto heals. This would also require the simplification of healer toolkits, which would possibly lead to backwards compatibility issues on all content.

Edit: Probably not as bad as the ARR rework, but still pretty big.

On the other hand, part of what makes healers what they are is the ability to deal with the human element. There will always be some inconsistency no matter what system of healing we work under. So even if we tried to make it green DPS I don't think that would completely resolve it.