If you are having 90002/90001/Disconnects please REPLY HERE!

[DoomAngel]

Following suit, as with the other FFXIV issue.

Since there seem to be dozens of separate threads in this forum alone, not to mention all of the Reddit comments/posts and full Discord channels full of frustrated, paying, unable-to-play people that is continuously reaching more and more people as time goes on, I'd like to get this thread started to hopefully draw SE's attention to the amount of people having the issue. Per every 1 person that reports here, I'm sure there's at LEAST a dozen more that aren't on the forum having the same issue. I'm probably thinking too generously.

Please reply here with a short and simple version of "Yep, I'm having it too". We're paying for this game, we shouldn't have to draw this much attention to an issue so many of us are having. But apparently we have to for them to address it properly.

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I've had this issue for over a month, and the game is unplayable, getting disconnected with 90002 and 90001 errors every few min, sometimes seconds. I've tried all of their troubleshooting tips, emailed support a dozen times, provided concrete data it is an FFXIV server/game issue with the below summarized information, begged for the issue to be escalated, and they keep telling me it is my PC or a network issue and close the ticket without any help whatsoever besides sending me the troubleshooting tips they've sent me already 10+ times. My patience is thinning fast.

1.) I have sent proof that the FFXIV SERVERS are dropping packets using tracert and WinMTR, and no nodes in-between are dropping

2.) My wife plays FFXIV with NO issues on her account, and she plays on the SAME computers, on the SAME network as me. Not one disconnect. Ever. So that is 100% proof it is a FFXIV server/software issue, and not a PC/Network issue.

3.) There are dozens of others on the FFXIV forums with this same issue, most of which FFXIV team has closed without resolution, as they did my ticket and other tickets so far. They close them stating it is our network, when we have proof it is them.

4.) And yes, before all of this, I have tried all of your 'troubleshooting tips' including router ports, IE config, administrator privileges, etc , in addition to uninstalling the game. Considering point #2 above, this would make no difference anyway, but for giggles I tried every one of them anyway.


THIS GAME IS CURRENTLY UNPLAYABLE, and has been for over a month now for me. The FFXIV support team has been completely worthless in helping with this issue, even though I send concrete proof.

They don't care we are paying for this service and cannot play. I've even asked them to escalate to a technical team multiple times, with no luck. Dozens of emails and support tickets, and zero help on their end. They just send this same 'troubleshooting tips' over and over and point the finger at us. Worst support ever.

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May or may not be due to Packet Loss at FFXIV server, but here is proof there is indeed packet loss going on at their side, and they can't blame us. Two separate dates May 1, 2020 and May 6, 2020