Huge FPS drops

[Osark]

I'm having huge frame rate drops after the game is running for a few minutes, down to around 5-10 FPS, making the game unplayable. I've reinstalled and troubleshot as much as I could. This is the only game I'm having an issue with. Computer specs below. Any suggestions? Thanks!

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F21
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16332.418MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18764.418MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.967GB SYSTEM_FREEDISC_SPACE 23.525GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1751.380GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
SYSTEM_GRAPHICS_DEVICE \.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Does this FPS drop occur in a specific area? Additionally, does it occur after the graphics card drivers are updated?

Thank you for visiting the Final Fantasy XIV Technical Support Forums .

[Osark]

Hello Dynratygus,

Thank you for writing me. The drop happens all over the place: a duty, walking around the city, alone in my house. It can happen as soon as I log into the game, sometimes shortly after, or even a few hours after playing. I did update my graphics card drivers, but no luck there. It's still happening (currently I'm running on 12 fps while I type this.)

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.