Ok, so the moderators here tell us to contact the support center but the support center just copies and pastes what is on their website about troubleshooting your connection. It is NOT a connection issue. The best part is that it takes nearly a week to just copy and paste. Now THAT is service. Hopefully one day you guys will have a game that's worth the crysta I spent for FFXIV, because I'm sure not using any more of it on XIV.