I noticed other threads of people being unable to log in to their characters and getting the 30002 error but since the mods keep locking the threads, I have no idea if anyone has had their problem resolved.

I could log in just fine last friday night (3/30) but starting saturday morning and ever since then it won't let me. I select my character and it sits at a black screen for a bit then spits out the error.

Has ANYONE had this fixed through the support center? They just sent me an email with the same crap that's already posted in the support center for basic connection issues. I JUST reactivated my account to try the new content and I have to say I'm more disappointed than ever. I'm finally paying and can't even play.