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  1. #341
    Player
    Lucas_Angelini's Avatar
    Join Date
    Dec 2013
    Location
    Ul'dah
    Posts
    89
    Character
    Lucas Angelini
    World
    Ultros
    Main Class
    Paladin Lv 90
    Quote Originally Posted by FreeDrone View Post
    After weeks of trial error, and occasional crashes here is my findings:

    First I should mention that my setup basically has the game running at 144 FPS, and I doubt that this information is reflected when system summary is generated from ffxiv's tool.
    My crashes turned out to be essentially GPU hitting 100% Utilization.
    While this should not be an issue, there is a relation that can be observed. Open "Task Manager" and go to Performance > GPU and look at the graph with 3D on it's top left corner.
    Aside from the occasional screen activation spikes, if you reach 100% while playing, you are most likely to get Fatal Error 11000002

    - Solution 1:
    Opt out of Dx11 and use Dx9
    This ensured that my game does indeed function however with occasional freezes where Dx11 would just straight crash.
    For a fast solution, this works.

    - Solution 2:
    If you have multiple programs consuming your GPU's 3D processing, stop/close them.
    However this is not a guaranteed solution, as your GPU can hit 100% Utilization.

    - Solution 3:
    Drop frame rate.
    Playing the game at half the frame rate (72 FPS in my case) helped a lot.
    My GPU Utilization is around 40% and no crashes for the past 3 weeks or so.

    Hope this can help a fellow WoL/D

    I wonder if Admins/GMs actively track this thread
    As a Alienware laptop user with a NVIDIA Control Panel, do I change the max frame rate to 72?
    (0)

  2. #342
    Player
    Baten's Avatar
    Join Date
    Sep 2015
    Posts
    1
    Character
    Alisen Blaney
    World
    Midgardsormr
    Main Class
    Dark Knight Lv 60
    Happened to me today
    (0)

  3. #343
    Player
    Mark_Tull's Avatar
    Join Date
    Nov 2020
    Posts
    1
    Character
    Kairelyn Sandou
    World
    Cerberus
    Main Class
    Archer Lv 58

    This was my nightmare, but...

    Hey everyone! Started playing 5 days ago and ran into these DirectX11 crashes. But!!! I did a few things and they stopped (already two days with out crashes with ~6 hour sessions). Maybe to someone it will be useful:
    -installed Microsoft Visual C++;
    -updated the BIOS to the latest version for my Asus motherboard (2020/09/21 Release);
    -set full-prefomance mode in NVidia Control Pannel->3D Settings->Global parameters ->Power managment;
    -also in 3D Settings for ffxiv14_dx11.exe I have set V-Sinc in Fast-mode and fps to 120 (but in game I still have 140~144 lol);
    Sorry for my bad English. Wish you, folks, to find your own effective solution of this trouble.
    (0)

  4. #344
    Player
    kinglyonheart's Avatar
    Join Date
    Jul 2020
    Posts
    21
    Character
    Jasque Montague
    World
    Malboro
    Main Class
    Machinist Lv 71
    Brand new ASUS TUF 506 laptop with this issue. Reinstalled drivers and it worked for about a day. Miffed I bought the game for PC after playing PS4 for months and treating myself to a gaming laptop and this keeps happening. It's currently intermittent but since I dont play any other games, I have no reason to keep the laptop. It may get returned.
    (0)

  5. #345
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to prolonged inactivity on the thread, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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