If You're Having DirectX 11 Crash Issues, REPLY TO THIS!

[Telvera]

So after fumbling around with this some more I found out these things, the solution that seems to have helped me I'll list first:
1)In the configuration in the login menu I reset the graphics settings to Standard (Desktop), for some reason that let me log back in at least. For how long I cannot say. However it's better than the constant crashes on login.
2) This issue seems to be by all accounts tethered to one specific character, because I could log in with another one on a different data center, and create a new character on my world without experiencing any issues/crashes.
3) For this reason I think it's possible that the graphics settings or something in these settings is the culprit of these errors+crashes.
I have no idea if this was just a lucky coincidence, however if this helps just one other person I'll be damned for not posting this.

Edit: Okay, it just crashed again when I went into the North Shroud, just like the last time. Resetting the graphics to Standard (Desktop) let me log back in right away. Seems like my game doesn't like me being in the North Shroud...

[Calixis]

Another person experiencing the crashes here. It seems as soon as I zone into a decently populated area a crash will occur within a minute or so, although the exact time fluctuates. These started last week.

[Adachi_Ame]

Each screenshot is a crash, the one without the error hard crashes to desktop if hit the windows key or infinite not responding loop.

[AryaValere]

I have had this issue since March with nothing in the forum helping me until this. My computer should be able to handle the max graphics settings but I kept getting the direct x 11 crash. Then today I tried this and went to Limsa Lominsa Lower Docks. Sat around for 15 mins with no crash. Closed the game and set the framerate back to the default setting in Nvidia Control Panel, loaded back in and crashed immediately. Changed it back, went back. And I have been sitting in Limsa ever since. So I am optimistic this has worked for me.

If you wish to try this yourself. Open your Nvidia Control Panel.

Under 3D settings you want to choose "Manage 3D settings". Then in the window you should see a tab for "Program Settings". When you select a program to customize you may need to add it, or it may already be there. Either way you may see multiples, you want the "ffxiv_dx11.exe"

Then look for the setting "Max Frame Rate". If you play at 60 FPS then set it to 60. If you dont, you may need to change it to what you play at. If you dont know, try 60.

Make sure to apply this change, then open up FFXIV and see if you crash.

I can't say this will help everyone, but for someone who has tried everything in the forum so far. This one might be worth a shot.

I'm glad I was able to help with that. I was hoping my post would do some good, considering people in here have been unable to play the game for so long. I've actually been playing with it capped at 120 in the nvidia control panel since that day I posted my fix, and I haven't crashed again yet. So I don't think you need to go all the way down to 60. Though it might depend on the individual person's system. Mine is very high end, so lower end systems might need to cap to lower framerates.

[Sapphos]

I'm glad I was able to help with that. I was hoping my post would do some good, considering people in here have been unable to play the game for so long. I've actually been playing with it capped at 120 in the nvidia control panel since that day I posted my fix, and I haven't crashed again yet. So I don't think you need to go all the way down to 60. Though it might depend on the individual person's system. Mine is very high end, so lower end systems might need to cap to lower framerates.

This seemed to have possibly fixed mine, I also had to move the game off of my SSD to my normal hd, if anyone has the game on a separate drive from windows or non-c drive its worth trying to install on C with windows cause I've tried *everything* else and this is the only thing that seems to have worked

[Maggus05]

I thought I had fixed this issue back a couple months back but the DX11 error came back with a vengeance in 5.3 with the constant crashing. So uh SE, are you ever going to fix your game or give a proper response to this problem?

[MrSigy]

Since update experiencing multiple crashes in a row now, good hotfix

[FinalCrispyBacon]

This seemed to have possibly fixed mine, I also had to move the game off of my SSD to my normal hd, if anyone has the game on a separate drive from windows or non-c drive its worth trying to install on C with windows cause I've tried *everything* else and this is the only thing that seems to have worked

Moving the game to my normal hd, has also fixed my game. I used to have these crashes all the time. Now I haven't experienced a crash for three days

[Earl_Caldera]

I was just coming here to post this. I installed on my non-C, non SSD Harddrive and it fixed my crashes. No issues since...except load times are huge now.

For what it's worth, my SSD is a Samsung 860 EVO 1TB. I did recently upgrade to this one from a smaller one, and I vaguely recall crashing once or twice from dx11 back when ShB launched, but not nearly as bad as when 5.3 launched.

I was crashing repeatedly on entry to the new story duty and EX version on my PC, but could play just fine on my wife's.

[Calixis]

Turning off DirectX 11 Support (the gear icon on the launcher -> Off) appeared to stop the crashes for me. Naturally it meant sacrificing that, but at least I can play for more than two minutes. I teleported in and out of game intense areas like Costa Del Sol and the Quicksands on Balmung without having it die on me.

Edit: I turned DirectX 11 Support back on and the crashes began once more. Will sit with DX11 off again and see how it goes again then edit.

Edit #2: Teleported around a lot, sat semi-AFK in the packed Quicksands for a while, nothing crashed the game. Will give it an extended trail tomorrow.