If You're Having DirectX 11 Crash Issues, REPLY TO THIS!

[TheRox]

Hey, for ppl with the "unknown ctd"-Error. I did 2 diffrent things that, well atleast till know, "fixed" it or it didnt happen again:

I deleted the graphics driver (mine is nvidia) with DDU and installed the "studio" version of it instead of the "game ready" (and no Geforce experience^^").
The second thing (thanks @Mihari from the German side^^) is that i manually installed the "bug fix update - KB4567512" https://www.catalog.update.microsoft...px?q=KB4567512 <---dunno if this link works for ya but it helped me atleast for now!

[MellyVG257]

Hello. I have been experiencing the same issue as most here "FFXIV crashing without any error."

I disabled GeForce Experience (closed out of it from the start bar) as another poster suggested it. I also have tried most of the suggestions here already, except for closing out of the GeForce completely. Will come back and update how it goes.

I posted on reddit the following and will come back here if I receive any other suggestions from the reddit world:

Two days ago, I did the usual windows update and also updated my drivers (NVIDIA). Since then, FFXIV closing out without any error at all has increased (before it was just maybe once every few weeks). I am not overclocking and my computer is about a year old.

• Processor: AMD Ryzen 7 1700X - Eight Core Processor 3.40 GHz
  
  Installed memory (RAM): 16.0 GB
  
  System Type: 64-bit operating system, x64 based processor
  
  Windows 10 being used

What I have tried:

• opened bios to make sure OC was not turned on
  
  Re-installed FFXIV
  
  Re-installed drivers (I use GeForce Experience to update drivers, but I have the in-game overlay always off)
  
  Tried using FFXIV without any other programs open, including discord (I have two monitors, so I don't use the discord overlay)
  
  Looked for a pattern of occurrence - was more frequent in alliance raids, but happens when just standing still in an unpopulated area - no pattern currently seen
  
  Edit: Also turned off the Windows 10 game bar

Any other suggestions are welcome. Today has been the worst out of the two days.

[MellyVG257]

Don't know if this will help anyone. I was only getting the crash without an error. I opened my event viewer and found a 455 error. It showed a folder:
C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

So, when I looked, this folder didn't exist. So I created the folder. I did it the backway using the command propt (CMD).

"Open a CMD shell as Administrator.

That started me off in c:\Windows\system32.

cd config\systemprofile\AppData\Local

mkdir TileDataLayer

cd TileDataLayer

mkdir Database"

(info found: https://answers.microsoft.com/en-us/...9-76d6412895a0)

I have been playing for 1 hour and 30 minutes and have not crashed yet. (I still have the GeForce Experience closed out as well from the start bar/app tray)

[TheRox]

Don't know if this will help anyone. I was only getting the crash without an error. I opened my event viewer and found a 455 error. It showed a folder:
C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

So, when I looked, this folder didn't exist. So I created the folder. I did it the backway using the command propt (CMD).

"Open a CMD shell as Administrator.

That started me off in c:\Windows\system32.

cd config\systemprofile\AppData\Local

mkdir TileDataLayer

cd TileDataLayer

mkdir Database"

(info found: https://answers.microsoft.com/en-us/...9-76d6412895a0)

I have been playing for 1 hour and 30 minutes and have not crashed yet. (I still have the GeForce Experience closed out as well from the start bar/app tray)

Yeah had it 2 but when you look up the timers of this event with your "game-crashed-times" it doesnt match (sadly). Till now i had no more crashed with my little manual microsoft update.

[Trippo]

I have had this issue for months now, and there seems to be no workaround for me.

The game either shuts down without any error message or I get this:

http://prntscr.com/t7hi2o

I have tried everything that I could think of:

- reinstalled the game
- updated drivers
- closed all overlay applications
- switched to DX9
- bougth a new GPU
- disabled full screen optimization, etc...

This error only occurs in FFXIV, and it seems to be related to NVIDIA cards. My savage and ultimate static groups cannot rely on me until this error is fixed. It is completely unpredictable and many users seem to be affected. Please Square, help us out here ...

[Zenfull]

I have been having this since stormblood, sometimes it gets bad like 3 times every 30 minutes and sometimes ill see it once a day. Please fix this I have updated drivers, formatted my HD reinstalled windows and FFXIV clean, tried under clocking my CPU, turn off all overlays everything. This is damn annoying crashing to desktop and not being able to raid any more.

[MellyVG257]

Yeah had it 2 but when you look up the timers of this event with your "game-crashed-times" it doesnt match (sadly). Till now i had no more crashed with my little manual microsoft update.

The errors matched with my game crashing. Likewise, the error has not come back and it has not crashed again.

[FerrumCordis]

Same issues. Took a few months off, decided to come back and play, can't play for more than 20 minutes without the errors.

[Lebbi]

Yes, I am also having this issue. brand new PC so i have a fresh OS, fresh drivers. i have disabled all overlays from AMD and Steam and Discord. all windows updates are installed.
my game crashes every time i enter or leave a duty. and at random other times.
This is completely unacceptable. FFXIV is the only game i have any issues with

[Tallin_Velrador]

Like my title says, I'm also having issues, though it appears to be a bit more unique from others. I've made a thread of the same name with no responses to it yet.