Good morning and thank you for the reply.

Unfortunately, we are only able to to provide limited trouble shooting to assist with a connection problem. The troubleshooting we can provide will be for your home network (your PC/PS4 and your router). Since the issue stems from outside of your home network, this troubleshooting is unlikely to alleviate the issue.

In this scenario, I'd suggest contacting your ISP regarding the issue and making a report with them.

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