Update: *From SE support email* With all the in-game bonus items being provided for FINAL FANTASY XIV, any new character created after the reward code has been registered to your SQUARE ENIX Account will have the bonus item(s) in their inventory at the start of play. Characters created before the reward code was linked to your SQUARE ENIX Account will not be able to receive any bonus item(s).

F***ing fantastic, not to mention that when you buy the game, very little info besides a code is given in addition to your download instructions of "click here".

I guess I'll have to get another slot in order to see the item... oh wait, that costs extra money. Very sneaky SE, very sneaky.