network path has packet loss problems

[Tristanum]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

According to your trace route, you seem to be having some trouble with your connection pretty early in the route. Unfortunately, if you have already tried the standard troubleshooting, the issue most likely occurs on your way to the server. In this case, I'd recommend contacting your ISP and reporting the issue to them.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Hi Einmimiria, how we are having problems early in the route if the problem is happening after the route reach the NTT servers?

I was connected to the game and just got kicked from it with the message: "Connection with the server was lost. 90006"



Thanks for your support.