Quote Originally Posted by Urthdigger View Post
How is this not a technical support issue? They're having trouble setting up the authenticator for their account.

...also took me longer than I'd like to admit to realize what was meant by OTP
They (tech support forum here) simply lack the means to help with account related issues particularly with OTP. OP should go the SE account management page to get the right help with their account itself and OTP because that probably will end be needing verification. Theres the link to se account management support.

https://support.na.square-enix.com/c...hp?id=496&la=1

I think they could be a bit more helpful in redirecting issues like this instead of the lets move this in general discussion