DX11 error as with everyone else

[SBC12]

NOTE: Before a mod replies with the whole change resolution, uninstall windows, unplug your mouse, reinstall your microwave and all that mess, no. I read through every post on all the threads for this, decided to do NOTHING, switched to Leviathan server instead of my main, logged directly in and it plays perfectly.

So I have been playing daily, hours a day, no issue. Today I was mid flight to the new beast tribe quests, and it randomly crashed. Now I can't get back in. I can get to the character screen, I can stay there forever, I can get to any other server. As soon as the loading screen comes up for my main, it crashes at loading screen.




Again, this only happens on my main, and AFTER attempting the log in. Any side characters on any other server works fine. I'll put my stats for shiggles, but it obviously is NOT hardware related, or anything else, since I can play anywhere except my main.

-------------------------------------------------------------------------------------------------



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Jeremy\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 2700 Eight-Core Processor (16 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 0409
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16313.203MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19897.203MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1149.957GB SYSTEM_FREEDISC_SPACE 465.579GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.014GB SYSTEM_FREEDISC_SPACE 1454.373GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8031.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.602 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4575
SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8031.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.602 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_63268710a2dc3648\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4575
SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {96360163-563A-44BE-95FA-7EAA6E297B3E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8522
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/28/2018 00:00:00
SYSTEM_SOUND Optix G27C2 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {13CD420F-26B8-4AA9-A1E3-EE4DF1BAEEA9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {161A1549-EF38-47F2-B1F0-1E9EA256D924}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8522
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/28/2018 00:00:00
SYSTEM_SOUND Optix G27C2 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CC619CF2-5E03-4E45-9A5A-F2966BECA07A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6FA64CE0-4B4F-11E9-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DCE57760-4CDD-11E9-8001444553540000}
SYSTEM_INPUT_NAME Controller (Gamepad F310)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {6FA6C210-4B4F-11E9-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AC930EA0-51C4-11EA-8001444553540000}
SYSTEM_INPUT_NAME Natural® Ergonomic Keyboard 4000
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
(63) Never Love Again [Official Audio] - YouTube - Google Chrome
Microsoft Text Input Application
#final-fantasy - Discord
Calculator
Calculator
Mail
Inbox - Gmail ‎- Mail
Microsoft Store
Microsoft Store
Microsoft Edge
Microsoft Edge
Microsoft Edge
Technical Support - Post New Thread - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Avast Free Antivirus
Battle.net
Call of Duty Modern Warfare
Diablo II
Diablo III
Epson Scan 2
Glyph
ArcheAge: Unchained
Google Chrome
Origin
Rockstar Games Launcher
Rockstar Games Social Club
Steam
TeamViewer 14
The Elder Scrolls Online
Uplay
World of Warcraft
World of Warcraft Classic
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
GALAX GAMER RGB
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
DuckyRGBSeries Settings software
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.22.27821
ASUS AURA Odd Component
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
ASUS GLCKIO2 Driver
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.22.27821
ASUS MousePad HAL
Java Auto Updater
ASUS AURA VGA Component
EPSON Scan OCR Component
ASUS GLCKIO2 Driver
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
Grand Theft Auto V
Google Update Helper
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
Patriot Viper RGB
ASUS AURA Headset Component
Corsair AURA DRAM Component
OEM Application Profile
Kingston AURA DRAM Component
OEM Application Profile
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Easy Photo Scan
ASUS MB Peripheral Products
Epson ReadyInk Agent (A)
Adobe Refresh Manager
Adobe Acrobat Reader DC
ASUS Keyboard HAL
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
ASUS AURA Display Component
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
ASUS Mouse HAL
Windows 10 Update Assistant
Apex Legends
Epson Connect Printer Setup
ENE RGB HAL
Epson Event Manager
ASUS AURA Extension Card HAL
AURA DRAM Component
ASUS Aac_NBDT HAL
Balanced
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Epson Software Updater
ENE_EHD_M2_HAL
Epson Printer Connection Checker
Vuze
AMD Software
AMD StoreMI
BlueStacks App Player
CCleaner
CPUID HWMonitor 1.41
EPSON XP-440 Series Printer Uninstall
RuneScape Launcher 2.2.4
Paladins
Black Desert Online
FINAL FANTASY XII THE ZODIAC AGE
VLC media player
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.22.27821
ASUS Aac_NBDT HAL
GALAX GAMER RGB
Microsoft Visual C++ 2005 Redistributable (x64)
ASUS Keyboard HAL
ASUS Mouse HAL
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 191 (64-bit)
Java 8 Update 201 (64-bit)
ASUS AURA Extension Card HAL
Update for Windows 10 for x64-based Systems (KB4480730)
Corsair AURA DRAM Component
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
AMD Product Verification Tool version 1.0.2.8
Kingston AURA DRAM Component
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.22.27821
ASUS AURA VGA Component
ASUS MousePad HAL
ENE RGB HAL
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
EpsonNet Print
ASUS AURA Headset Component
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
ASUS AURA Display Component
Epson Customer Research Participation
NVIDIA Ansel
NVIDIA Control Panel 445.75
NVIDIA Graphics Driver 445.75
NVIDIA GeForce Experience 3.20.2.34
NVIDIA Optimus Update 38.0.4.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.4.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.26
NVIDIA Install Application
NVIDIA NGX 445.75
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.2.34
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.38.831.832
NVIDIA Virtual Audio 4.13.0.0
ASUS AURA Odd Component
ASUS MB Peripheral Products
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS AURA Motherboard HAL
Patriot Viper RGB
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002124
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000025B8
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe 000024E8
C:\Program Files (x86)\Epson Software\PMA_A\PMA.exe 000019A8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003FD0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000175C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000744
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003358
C:\Program Files\AMD\StoreMI\ECmd\EApps\StoreMISystray.exe 00001A28
C:\Program Files\AVAST Software\Avast\AvastUI.exe 000030E8
C:\Program Files\AVAST Software\Avast\aswEngSrv.exe 000012B4
C:\Program Files\Ducky\DuckyRGBSeries\DuckyRGBSeries Hid.exe 000012F8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000084
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002348
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1910.0.0_x64__8wekyb3d8bbwe\Calculator.exe 000019C4
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11911.1001.9.0_x64__8wekyb3d8bbwe\WinStore.App.exe 0000441C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19111.85.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002048
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12228.20356.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00003E18
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12228.20356.0_x64__8wekyb3d8bbwe\HxTsr.exe 000036C4
C:\Users\Jeremy\AppData\Local\Discord\app-0.0.306\Discord.exe 00004058
C:\Users\Jeremy\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000027F8
C:\WINDOWS\Explorer.EXE 00000BE4
C:\WINDOWS\System32\svchost.exe 000041A8
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 0000289C
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00002ADC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002214
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002994
C:\WINDOWS\system32\DllHost.exe 00002CBC
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00002DAC
C:\WINDOWS\system32\SettingSyncHost.exe 00002EA0
C:\WINDOWS\system32\browser_broker.exe 00002C38
C:\WINDOWS\system32\conhost.exe 000032AC
C:\WINDOWS\system32\sihost.exe 000011C8
C:\WINDOWS\system32\svchost.exe 00004870
C:\WINDOWS\system32\taskhostw.exe 00002270
C:\Windows\System32\MicrosoftEdgeCP.exe 00002D90
C:\Windows\System32\RuntimeBroker.exe 00003E64
C:\Windows\System32\SecurityHealthSystray.exe 000033B4
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 000029DC
C:\Windows\System32\smartscreen.exe 000049A4
C:\Windows\System32\spool\drivers\x64\3\E_YATIRAE.EXE 00003334
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002AB8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002600

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[SBC12]

The only thing that changed is that it auto closes out the error message window now instead of me having to click 'Ok". Still does it when attempting to load into the last zone I was in. I decided to see if there was some sort of corruption of a file for the server itself, so I logged into Leviathan again, got on that character, and am now running around Behemoth fine.

Not sure if this is relevant at all, but for some reason, when the error box pops up, I get 8 of the boxes, not just 1.

[Dynratygus]

Good morning and thank you for the reply.

I am glad that you are no longer experiencing a crash. If you encounter anymore problems, please post again in technical support forums and we will be happy to assist.

As this issue is resolved, I will be moving this thread to "Support Center Resolved"

Thank you for visiting the Final Fantasy XIV Technical Support Forums.