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  1. #1
    Player
    Elwyn's Avatar
    Join Date
    Jul 2018
    Posts
    2
    Character
    Elwyn Red
    World
    Diabolos
    Main Class
    Black Mage Lv 80

    Random Crashes Sometimes With Sometimes Without Error Messages

    Hello,

    For a few days now, my game will crash to desktop with either no error message or one like the below:



    It will happen anywhere from after a few minutes to after a few hours. I have tried reinstalling the newest drivers, installing previous drivers, re-seating GPU, etc. Nothing has worked so far.

    Please let me know if you have any tips or suggestions. Thank you!



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\crsta\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS 3805
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16313.160MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18745.160MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.161GB SYSTEM_FREEDISC_SPACE 128.609GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.984GB SYSTEM_FREEDISC_SPACE 610.587GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 316.899GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce RTX 2070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8031.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8156.580 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4575
    SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2020 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Focusrite USB (Focusrite USB Audio)
    SYSTEM_SOUND_DEVICE_ID {40852B37-19F2-4804-89E6-C15437F941FD}
    SYSTEM_SOUND_DEVICE_NAME FocusriteUSBAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 4.36.0005.0612
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/9/2018 00:00:00
    SYSTEM_SOUND Dell S2716DG (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {31928C55-6620-488D-A0B3-58F8FCAD5766}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
    SYSTEM_SOUND Headset Earphone (DUALSHOCK®4 USB Wireless Adaptor)
    SYSTEM_SOUND_DEVICE_ID {33D5C403-C88A-488E-992B-0433BF1D96D2}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {C265BC59-187C-41F7-B748-D7868D01B948}
    SYSTEM_SOUND_DEVICE_NAME {0.0.0.00000000}.{c265bc59-187c-41f7-b748-d7868d01b948}
    SYSTEM_SOUND_DRIVER_VERSION
    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {85F803F0-7518-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {85F85210-7518-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {85F85210-7518-11EA-8003444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {85F87920-7518-11EA-8004444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A50A3F20-562D-11E9-8001444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1085 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A50ADB60-562D-11E9-8002444553540000}
    SYSTEM_INPUT_NAME HID-compliant system controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A50ADB60-562D-11E9-8003444553540000}
    SYSTEM_INPUT_NAME GIGABYTE Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A50B2980-562D-11E9-8004444553540000}
    SYSTEM_INPUT_NAME GIGABYTE Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A50B5090-562D-11E9-8005444553540000}
    SYSTEM_INPUT_NAME GIGABYTE Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {85F8A030-7518-11EA-8005444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A50BC5C0-562D-11E9-8007444553540000}
    SYSTEM_INPUT_NAME NZXT USB Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B4D8610-5DDE-11E9-8001444553540000}
    SYSTEM_INPUT_NAME DUALSHOCK®4 USB Wireless Adaptor
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {34B540D0-7670-11EA-8005444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Unexpected Error Has Occurred. Exiting Final Fantasy XIV.(6d) - Page 2 - Google Chrome
    #general - Discord
    Microsoft Text Input Application
    Calculator
    Calculator
    Settings
    Settings
    Microsoft Store
    Microsoft Store


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    The Witcher 3: Wild Hunt - Game of the Year Edition
    Battle.net
    Deluge 1.3.15
    Diablo II
    Google Chrome
    Microsoft Edge
    Microsoft Edge Update
    MKVToolNix 37.0.0 (64-bit)
    Origin
    Razer Synapse
    Steam
    Totally Free Burner
    Warcraft III
    World of Warcraft Classic
    Plex Media Server
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Stopping Plex
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Plex Media Player
    Java 8 Update 221
    Samsung Magician
    FINAL FANTASY XIV ONLINE
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    LED Sync
    Java Auto Updater
    Google Update Helper
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
    GOG Galaxy
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
    OEM Application Profile
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Plex Media Server
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Minecraft Launcher
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
    Balanced
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    7-Zip 19.00 (x64)
    AMD Software
    EVGA Precision X1
    Focusrite USB 4.36.5.0
    PotPlayer-64 bit
    Speccy
    Cuphead
    Hollow Knight
    FINAL FANTASY IX
    DOOM
    The Elder Scrolls V: Skyrim Special Edition
    Celeste
    DRAGON QUEST® XI: Echoes of an Elusive Age™
    VLC media player
    WhoCrashed 6.60
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
    Private Internet Access WinTUN Driver
    Canon MX320 series MP Drivers
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Java 8 Update 221 (64-bit)
    Private Internet Access
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    LibreOffice 6.3.3.2
    Plex Media Player
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
    Ableton Live 10 Suite
    NVIDIA Graphics Driver 445.75
    NVIDIA GeForce Experience 3.20.2.34
    NVIDIA Optimus Update 38.0.4.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.4.0
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.21
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.20.2.34
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA USBC Driver 1.38.831.832
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003030
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001844
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000CA0
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003298
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000029C8
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00000CD8
    C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00002D48
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001BB8
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000284C
    C:\Program Files\EVGA\Precision X1\PX18.exe 00002E84
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000F38
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000025B4
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002590
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00002B60
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.19111.24110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002AB4
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1910.0.0_x64__8wekyb3d8bbwe\Calculator.exe 00000FEC
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_12004.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000027F4
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20032.104.0_x64__8wekyb3d8bbwe\YourPhone.exe 000024C0
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002398
    C:\Users\crsta\AppData\Local\Discord\app-0.0.306\Discord.exe 00001760
    C:\WINDOWS\Explorer.EXE 00001DA4
    C:\WINDOWS\System32\svchost.exe 00003538
    C:\WINDOWS\system32\ApplicationFrameHost.exe 000010C0
    C:\WINDOWS\system32\DllHost.exe 00002538
    C:\WINDOWS\system32\SettingSyncHost.exe 000024A0
    C:\WINDOWS\system32\conhost.exe 000027B8
    C:\WINDOWS\system32\sihost.exe 00000EE0
    C:\WINDOWS\system32\svchost.exe 00001FAC
    C:\WINDOWS\system32\taskhostw.exe 00001CF8
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000019E4
    C:\Windows\System32\CompPkgSrv.exe 000006B4
    C:\Windows\System32\RtkAudUService64.exe 00002D4C
    C:\Windows\System32\RuntimeBroker.exe 000009C8
    C:\Windows\System32\SecurityHealthSystray.exe 00002CC0
    C:\Windows\System32\smartscreen.exe 00000520
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00000664
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 0000244C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000021C4
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000207C
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002920
    (2)
    Last edited by Elwyn; 04-12-2020 at 06:25 AM.