Thank you for the reply ontels.

If you haven't tried is already, I'd recommend trying both of the following:

1) Perform a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

2) Reinstall the game. When you do, make sure to remove the locally-saved data folder (located My Documents > My Games > Final Fantasy XIV). Be sure to make a backup of this just in case it doesn't resolve the issue.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!