i see what you are saying. i under stand the state we are in at the moment with everyone at home, but this happens to multiple people, what they need to do with everyone that complains about the issue is to extend their subscription or fix it. if this was a free to play then yes i would not care. but since we all pay to have access to the game server with little bugs because no game is perfect. we should not have to worry about their update that makes our PC crash it should have been tested before hand because the list of people having issue is a large amount. you seem a few comments about you not the only one. i would do the whole PC OS install but since this PC is a multi user for my wife work and mine. i dont want to take that chance in messing something up and being screwed. yes i can rebuild the PC if something wrong happens but i feel i should not need to do this. so i guess im going to wait until they fix it and once they do im going to ask for a refund or extended time.