Crystal Data Center - kicked from game, can't log in, getting 2002 or 90002 errors

[Ballistic]

I've done everything in this post, and it doesn't fix the problem. Changed the Internet Explorer, ports are all open, don't have a firewall other than Microsoft basic security, deleted the folder, and so on. I'm getting booted at least once a night, can't log back in for anywhere for 15-30 minutes. It's the same thing every single time. I get 2002 errors, the rare times it takes me to char select and makes me wait in queue because the World is full, I get to loading screen then get kicked out of that as well with a 90002 error.

When this happens, I can connect to any other game or webpage on the planet, except connect to the game server.

[HyperiusUltima]

Yeah, I've been having these issues as well. You know how everyone floods the Ishgard FATE zone? Because I feel like the mass amount of people there doing the FATE actions could be flooding the server similar to a DDoS and either causing lag or disconnects in that respect when sending the action to the servers to process since Ishgard FATE started not too long ago for Zalera. Perhaps SE could fix that instance?

[Ballistic]

And more tonight right at 10pm EST. 2002, 10105, 90002 errors, yet here I am on the forums with no problems connecting anywhere else in the world via internet.

[Ballistic]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums,

- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Hi,

I just found an older post that had the instructions of:

- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.

Your post didn't have the line about changing the Compatibility. Is that still something I should be doing, changing it to Windows 7? My default was at Windows 8. I was confused when I tried to follow your instructions about hitting apply because it was greyed out as I hadn't made any changes.

[DaFuq]

Same here from Kujata server, Singaporean player. Started lagging and disconnecting after the Ddos attacks.

Tracing route to 124.150.157.27 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.254
2 2 ms 1 ms 2 ms bb220-255-255-254.singnet.com.sg [220.255.255.254]
3 5 ms 2 ms 2 ms 202.166.123.134
4 2 ms 2 ms 2 ms 202.166.123.133
5 2 ms 2 ms 2 ms ae8-0.tp-cr03.singnet.com.sg [202.166.122.50]
6 24 ms 7 ms 2 ms ae4-0.tp-er03.singnet.com.sg [202.166.123.70]
7 52 ms 2 ms 2 ms 202.166.124.190
8 80 ms 8 ms 2 ms 165.21.12.22
9 3 ms 3 ms 3 ms ip-202-147-32-136.asianetcom.net [202.147.32.136]
10 5 ms 4 ms 5 ms i-93.sgpl-core02.telstraglobal.net [202.84.224.189]
11 175 ms 175 ms 175 ms i-15750.siko-core01.telstraglobal.net [202.84.141.206]
12 183 ms 183 ms 183 ms i-93.jtha01.telstraglobal.net [202.84.148.70]
13 178 ms * 178 ms squareco.asianetcom.net [203.192.149.210]
14 182 ms * 182 ms 61.195.56.133
15 179 ms 179 ms 179 ms 219.117.144.78
16 178 ms 177 ms 178 ms 219.117.144.49
17 255 ms 257 ms * 219.117.144.29
18 254 ms 253 ms * 219.117.147.182
19 264 ms 264 ms * 124.150.157.27
20 260 ms 261 ms * 124.150.157.27
21 261 ms 260 ms * 124.150.157.27
22 262 ms * * 124.150.157.27
23 * * 262 ms 124.150.157.27

Trace complete.

Even port forwarded FFXIV ports. I'm not on wifi and on direct cable. Please advise. =(

[DoomAngel]

If it's the same issue as me, it is 100% a FFXIV game/server issue, and not ISP/client based.

I have 2 different PC's on the same network. On one PC, I did ALL of the suggestions Square recommended, reinstalled the game, ran network diagnostics, etc. On another PC, none of the changes, and yet I still have the issue on both PC's.

Interestingly and what proves it's FFXIV server/game issue, is that on both PCs, other members of the household have ZERO issues playing FFXIV on their accounts. No disconnects ever. Not once. And when I look at resource monitor server connections for both accounts, they connect to different IPs, even though we are both on Midgardsormr server.

Also, I've run resource monitor on Windows that tracks the TCP connections to FFXIV servers, and when I get disconnected... it records 0 packet loss, and 0 latency issues. (Windows Key + r, type in 'resmon' then enter to run Resource Monitor, then look under TCP Connections and find ffxiv_dx11.exe to see the server / connection details.

While I'm sure there are people who do have client/ISP issues, I have concrete proof that my issue is a FFXIV server/game issue. But unfortunately I haven't been able to get a support rep's response to dig into it, even though I've reached out via Support Ticket, GM Ticket, and these forums in the last week.

Hopefully my troubleshooting can help you guys with yours as well. Good luck!

[Holgast]

It looks like just today they moved just one of the threads about this. The guy responding said they can't do anything and the forum they moved it to is basically 'we can't help you' so I guess the support desk staff here only know how to do tier 1 troubleshooting. Would really appreciate if somehow we can get some eyes on this because if it is a server issue affecting a lot of people in Aus/SEA and they don't do anything, a lot of people are going to be leaving the game. I'll check today and in the next couple days to see if anything improves, else I'll see if I can contact someone about it.

At least right now when I've logged in, my problem seems to have resolved itself (maybe it's connecting to a different server today).

[Rhaervis]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.