FPS drops since 5.25 update

**MitchPuls** · 04-09-2020 04:59 AM

Hello, since the 5.25 update I have been getting a lot more frame drops. Before I could easily play consistently on a 60 FPS baseline, but now I can only get that when theres nothing happening on the screen. As soon as I start doing actions, or things happen on the screen in general it drops down to around 25 <20. Things like E8S are unplayable with drops to < 10

I have reinstalled and updated all my drivers, but to no avail. Specs are:
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.18363 N/A Build 18363
GPU: Geforce GTX 1050 Ti with Max-Q Design
CPU: Intel(R) Core(TM) i5-8300H CPU @ 2.30Ghz
RAM: 8GB

**Dynratygus** · 04-09-2020 06:16 AM

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

What have you tried to alleviate the issue? Additionally, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

**MitchPuls** · 04-09-2020 06:58 AM

So far I have made sure both my manufacturer software updates, and my windows updates are all installed. I also reinstalled my nvidia drivers, and updated them to the latest version. A friend of mine mentioned that he has been getting errorless crashes using DX11 since 5.25, so he switched back to DX9. I just tried that as well and it does seem to run a bit better, but around a stable 40 FPS. I play on my second screen on a 2560x1080 Windowed resolution usually.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\pcUser\Documents
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz (8 CPUs), ~2.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
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SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (48Hz)
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SYSTEM_GRAPHICS_SHARED_VRAM 3867.674 MB
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SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2cbc2a9054f35eef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2cbc2a9054f35eef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2cbc2a9054f35eef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2cbc2a9054f35eef\nvldumdx.dll
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SYSTEM_GRAPHICS_DRIVER_DATE 3/17/2020 02:00:00
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
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SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

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FPS drops since 5.25 update - Google Chrome
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**MitchPuls** · 04-09-2020 11:32 PM

Nevermind, I just did an instance while on DX9, and it was still laggy to around 10 fps when using Holy on white mage

**Rhaervis** · 04-11-2020 01:51 AM

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
5) Update/re-install graphics drivers.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

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FPS drops since 5.25 update