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  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Gatagonia.

    I'd suggest trying some of the following:

    1) If you are connecting to your router using a wireless connection, try connecting using an Ethernet cable.

    2) Check the following Port Ranges on your router/modem to ensure that they have been opened:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040
    Your ISP can open these ports for you.

    3) Try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. #2
    Player
    Gatagonia's Avatar
    Join Date
    Apr 2020
    Posts
    3
    Character
    Gat Mizuki
    World
    Sargatanas
    Main Class
    Gladiator Lv 39
    I sent a message to my ISP yesterday to open those ports because I could not see them using "netstat -a". They have not responded yet but I was able to play for 2 hours today until 9002 kicked me off. That is much better than the constant 2 to 3 mins I was experiencing last night.

    I may switch ISP in the near future but I will keep this thread updated if conditions go back to the way they were or improve.
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