[Square Enix Account] Notification regarding Login Restriction

[Matsume]

Dear Valued Square Enix Customer,

Thank you for using the Square Enix Account Management System.

We are writing to inform you that we have temporarily restricted access to your Square Enix Account. This was done for your protection as unusual access to your account was detected on our system. For your protection, we have temporarily closed the account.

In order to remove the restriction, please do the following:
1.) Please refer to the following FAQ to ensure that your account is secure.


2.) Please visit the URL below to reset your password.


*If you cannot access the page by clicking the URL provided above, please copy and paste it into the address bar of your web browser.
*The URL provided above will expire one week after receipt of this e-mail or once the password has been reset successfully.

For more details about the login restriction, please refer to the following page.


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Please forward your inquiries regarding the content of this e-mail to the Square Enix Support Centre.

http://support.eu.square-enix.com/main.php?la=2&id=612

The only reason I am osting this here instead of contacting SE about it is because I have had an unusal amount of these sent to me from the first day I installed FFXIV.

Every damn time I have to reset my password. WHY? Since the FIRST day i began playing. What is this "unusual activity" you have detected??? Because I can guarentee no one has access ot my account and nothing "suspicious" or "unusual" has happened to it OTHER THAN YOUR MESSAGES.

Has this happenedto anyone else?

Thank you.

[Elexia]

Buy a token, problem solved. This only happens if you log in from multiple locations, multiple IPs or trying to have someone else log in for you, without a token.

[Matsume]

What is a token?

[Coglin]

happens to me anythime I play the game from a different location. Then I started using my security token.

[Elexia]

http://www.square-enix.com/na/account/otp/

[Seirra_Lanzce]

What is a token?

Security Token


or the person above me is better one...

[Antanias]

What is a token?

A wireless security key that gives you a temporary numerical password each time ya press the button. Think they're only $10 a pop atm.

[Majidah]

The only reason I am osting this here instead of contacting SE about it is because I have had an unusal amount of these sent to me from the first day I installed FFXIV.

Every damn time I have to reset my password. WHY? Since the FIRST day i began playing. What is this "unusual activity" you have detected??? Because I can guarentee no one has access ot my account and nothing "suspicious" or "unusual" has happened to it OTHER THAN YOUR MESSAGES.

Has this happenedto anyone else?

Thank you.

You don't have a token? Came with CE for free

[Molly_Millions]

You don't have a token? Came with CE for free

Mine stopped working the 2nd week.

[Elexia]

Mine stopped working the 2nd week.

I never understood how this happens to people D: The one I got from work 7 years ago still works fine and by the same company xD