Quote Originally Posted by GenDiamond View Post
If I am able to get to the launcher I will provide a system report
While I don't know off the top of my head what could be causing your issue, perhaps I can help with this one.
You can actually get the system report SE tech support likes to see without needing the game launcher.
In the folder you've installed the game to, (for windows this would default be C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\) there's the boot folder.
From there just run ffxivsysinfo64.exe and it'll generate your report for you!

Good luck.