Error message when launching the game

[tiedmud]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Almost always
Frequency: Almost always
World name: Famfrit
Character name: Tied Mud

I have attached the URL with the error window.

Connection Specs
- Type of internet connection/provider: NET Brazil, Cable

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
Unable to retrieve
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Chrome 80.0.3987.149
- Internet Explorer Version: 11.719.18362.0