Sorry then, but you'll have to go down the list again and double/triple check each item.

Unfortunately this forum is mostly community based support, and while there are a few "official" representatives, they don't offer any support with account queries.

I've known people before who couldn't transfer, but it turns out they'd always missed something on the list. Common ones that I've seen before were retainers still having items for sale, application to a free company in progress or owning a wedding invitation.

Sorry we can't be of more help!