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  1. #1
    Player
    iBerserker's Avatar
    Join Date
    Aug 2013
    Posts
    88
    Character
    Pixie Lily
    World
    Cactuar
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Rhaervis View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    To prevent repeating previously attempted troubleshooting, what have you additionally tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    Sorry for the late reply do to work, it has seems that the issue was due to my ISP provider after many hours of research seemed they were down for some time and was not taking any calls at all due to the current world wide incident at the moment. Should I still keep the setting above active when playing maybe for future issues? Thanks for your time!
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  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply iBerserker.

    The settings you listed will help if you have connection issues in the future, but if the issue stems from your ISP, it would be best to get in contact with them in regard to resolving the issue.

    This thread will be moved to Separate Support Required.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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