Game crashes randomly with no error message

[ontels]

Hi all, I hope someone can help me with this.

Starting yesterday the game client would randomly crash to the desktop with no error message, sound or (seeming) reason. Game one momment and then desktop the next. The time this takes from starting the game can take anywhere from a few minutes to a couple of hours.

After the first time this happned I checked for any updates that my computer or it's drivers might need and installed a couple of Windows updates that I had somehow missed. Unfortuently this didn't help and I am still having the same issue more than 24 hours later.

Strangely enouph one crash resulted in this error message:



I have not had this error message since.

As you can probably tell from my rambling report I am not super technicly proficiant! So please if you can tell me what I need to do to resolve this issue I would be very grateful.

Thank you