Exodus World: Server disconnects for last 5 days :(

[CrazyCanukk]

Getting "disconnected from Server" and game closes randomly but often. No common thread or moment to figure out why or when it happens specifically. This isnt happening in any other game or online service.

Mainly in raids and dungeons but a few times just when in the world.

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

How long have you been experiencing this issue? Are you using a direct connection to the router or WiFi?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[CrazyCanukk]

direct wired connection , router is only a few feet away. tried hard restart of router already. This started last Friday so almost a week ago.

[Dynratygus]

Good afternoon and thank you for the reply.

If you have not done so already, please attempt the following:


- The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

-Make sure your fire wall or antivirus program is not interfering with the game

Thank toy for visiting the Final Fantasy XIV Technical Support Forums