Page 1 of 2 1 2 LastLast
Results 1 to 10 of 12
  1. #1
    Player
    Gazerockf's Avatar
    Join Date
    Mar 2020
    Posts
    7
    Character
    Gaze'ryuu Kuroyami
    World
    Odin
    Main Class
    Weaver Lv 60

    a Unexpected Error Has Occurred. Exiting Final Fantasy Xiv.(6d)

    Hi, I'm receiving this error when trying to start the game.



    I can start and play the game once if I restart my pc, but then if I close it, and try to play again, the error appears.


    It happens on the launcher right when I click on Play, after login.


    I've been having this issue since yesterday, I could play normally the day before. Nothing was changed on my computer between those days too.

    I've tried dx9, I don't have mactype installed, don't have any injection software, tried running through geforce experience, tried disabling Geforce experience overlay, disabled steam overlay, tried logging into my girlfriend account, tried previous launcher layout, tried running steam AND FF in administrator both and nothing solves it.

    Please, I don't want to have to restart my computer every time I want to play the game. That'd be hazardous to my PC and very impractical. I'm also loosing subscription time while this error is happening, which I doubt I will get back.
    (0)

  2. #2
    Player
    Gazerockf's Avatar
    Join Date
    Mar 2020
    Posts
    7
    Character
    Gaze'ryuu Kuroyami
    World
    Odin
    Main Class
    Weaver Lv 60
    Here's my "Display" settings from launcher:



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Utilizador\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64 bits (6.2, Compilação 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS 1.60
    SYSTEM_LANGUAGE português (Configuração regional: português)
    SYSTEM_MEMORY 16333.152MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 19021.152MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.132GB SYSTEM_FREEDISC_SPACE 135.289GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 460.882GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070 SUPER
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce RTX 2070 SUPER
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8011.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8166.576 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4575
    SYSTEM_GRAPHICS_DRIVER_DATE 3/17/2020 00:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Altifalantes (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {FCC16CE7-7480-45BE-817B-470F052001F4}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.8844.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 11/19/2019 00:00:00
    SYSTEM_SOUND Altifalantes (Steam Streaming Speakers)
    SYSTEM_SOUND_DEVICE_ID {50425A2A-FF3B-4317-9BD4-62C76025AC14}
    SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
    SYSTEM_SOUND_DRIVER_VERSION
    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
    SYSTEM_SOUND Altifalantes (Steam Streaming Microphone)
    SYSTEM_SOUND_DEVICE_ID {DFADA757-08C8-494B-AD8A-18E31CD98EDD}
    SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
    SYSTEM_SOUND_DRIVER_VERSION
    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Teclado
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5FC821E0-DF06-11E9-8003444553540000}
    SYSTEM_INPUT_NAME Wired Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5FC9A880-DF06-11E9-8004444553540000}
    SYSTEM_INPUT_NAME Wired Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {89C32620-DF01-11E9-8008444553540000}
    SYSTEM_INPUT_NAME ATGM1-USB
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5FCA44C0-DF06-11E9-8005444553540000}
    SYSTEM_INPUT_NAME Wired Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {89BBFA30-DF01-11E9-8001444553540000}
    SYSTEM_INPUT_NAME CY04034801320105 EU
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {89BE4420-DF01-11E9-8002444553540000}
    SYSTEM_INPUT_NAME Ducky Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {89BEE060-DF01-11E9-8003444553540000}
    SYSTEM_INPUT_NAME Ducky Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5FCAE100-DF06-11E9-8006444553540000}
    SYSTEM_INPUT_NAME Wired Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {11FF28DE-28DE-0001-0000504944564944}
    SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Steam
    Technical Support - Post New Thread - Google Chrome
    #questions-and-help - Discord
    D:\Vidya\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
    FINAL FANTASY XIV Online - Properties
    Friends List
    Configurações
    Configurações
    Calculadora
    Calculadora
    Microsoft Text Input Application
    Dragon Center - HWMonitor


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    MSI Afterburner 4.6.2
    Battle.net
    Deluge 1.3.15
    Grand Theft Auto: San Andreas
    Heroes of the Storm
    GamingOSD(x64)
    MSI Display Kit(x64)
    LDPlayer
    League of Legends
    OBS Multiplatform
    Origin
    Overwatch
    Ragna0 1.00
    Rockstar Games Launcher
    Rockstar Games Social Club
    RivaTuner Statistics Server 7.2.3
    Steam
    TeamViewer 14
    Intel(R) Wireless Bluetooth(R)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Glorious Model O Software
    Balanced
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    DuckyRGBSeries Settings software
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.22.27821
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.22.27821
    Java Auto Updater
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
    Google Update Helper
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
    OEM Application Profile
    Realtek Ethernet Controller Driver
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    ENE RGB HAL
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Dragon Center
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Software Intel® PROSet/Wireless
    ENE IO Driver
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Apex Legends
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    ENE_EHD_M2_HAL
    7-Zip 19.00 (x64)
    AMD Software
    MSI App Player
    CCleaner
    cFosSpeed 10.51
    CPUID CPU-Z 1.89
    CPUID HWMonitor 1.41
    CutePDF Writer 3.2
    Guild Wars 2
    Microsoft Office Professional Plus 2019 - pt-pt
    Speccy
    Terraria
    Starbound
    WAKFU
    Euro Truck Simulator 2
    Killing Floor 2
    Papers, Please
    Skullgirls
    Underrail
    Tales of Maj'Eyal
    One Way Heroics
    Grand Theft Auto V
    RimWorld
    Renowned Explorers: International Society
    Children of Morta
    Keep Talking and Nobody Explodes
    Hollow Knight
    SMITE
    Ori and the Blind Forest: Definitive Edition
    FINAL FANTASY XIV Online
    Stardew Valley
    Overcooked
    Oxygen Not Included
    Human: Fall Flat
    Dungeons 3
    NieR:Automata™
    Two Point Hospital
    Dota 2
    MONSTER HUNTER: WORLD
    Stoneshard
    MORDHAU
    Risk of Rain 2
    The Escapists 2
    Swords & Souls: Neverseen
    Planet Zoo
    Recettear: An Item Shop's Tale
    Overcooked! 2
    Counter-Strike: Global Offensive
    Noita
    VLC media player
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.22.27821
    GamingOSD(x64)
    ENE_EHD_M2_HAL
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Java 8 Update 45 (64-bit)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Intel(R) PRO/Wireless Driver
    MSI Display Kit(x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Intel® PROSet/Wireless WiFi Software
    paint.net
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.22.27821
    Google Chrome
    ENE RGB HAL
    KMSpico
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    TruckersMP Launcher 1.0.0.4
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Driver de gráficos 445.75
    NVIDIA GeForce Experience 3.20.2.34
    NVIDIA Optimus Update 38.0.4.0
    NVIDIA O software do sistema PhysX 9.19.0218
    Atualizações da NVIDIA 38.0.4.0
    NVIDIA SHIELD Streaming
    NVIDIA Driver de áudio HD 1.3.38.26
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.20.2.34
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA USBC Driver 1.38.831.832
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    AMD Ryzen Master SDK


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00000994
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000F98
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001998
    C:\Program Files (x86)\MSI\Dragon Center\APP_Dragon_Center_Keeper.exe 00002CE0
    C:\Program Files (x86)\MSI\Dragon Center\CC_Engine_x64.exe 00001AA0
    C:\Program Files (x86)\MSI\Dragon Center\DragonCenter.exe 00002F6C
    C:\Program Files (x86)\MSI\Dragon Center\DragonCenter_Service.exe 00001008
    C:\Program Files (x86)\MSI\Dragon Center\Mystic_Light\LEDKeeper2.exe 00002FF8
    C:\Program Files (x86)\MSI\Dragon Center\Mystic_Light\LightKeeperService.exe 0000102C
    C:\Program Files (x86)\MSI\Dragon Center\Nahimic\NahimicMonitorX64.exe 00002D08
    C:\Program Files (x86)\MSI\Dragon Center\StorageMonitor\StorageMonitor.exe 00003040
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000022D0
    C:\Program Files (x86)\Origin\OriginWebHelperService.exe 00001170
    C:\Program Files (x86)\Steam\Steam.exe 00002EF8
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000E78
    C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe 0000129C
    C:\Program Files\CCleaner\CCleaner64.exe 00001DD8
    C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe 00001124
    C:\Program Files\Ducky\DuckyRGBSeries\DuckyRGBSeries Hid.exe 00003950
    C:\Program Files\GamingOSD\MysticLight\MysticLightController.exe 000038CC
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe 00000C1C
    C:\Program Files\KMSpico\Service_KMS.exe 00001070
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002F58
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1910.0.0_x64__8wekyb3d8bbwe\Calculator.exe 00002D2C
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20012.135.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001658
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20022.11011.0_x64__8wekyb3d8bbwe\Video.UI.exe 000024C8
    C:\Program Files\cFosSpeed\spd.exe 00000C38
    C:\Users\Utilizador\AppData\Local\Discord\app-0.0.306\Discord.exe 0000113C
    C:\Windows\Explorer.EXE 000034FC
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002A00
    C:\Windows\SysWOW64\NahimicSvc32.exe 0000228C
    C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\Display.NvContainer\NVDisplay.Container.exe 00002108
    C:\Windows\System32\RtkAudUService64.exe 00001820
    C:\Windows\System32\RuntimeBroker.exe 00000558
    C:\Windows\System32\SecurityHealthHost.exe 00001980
    C:\Windows\System32\SecurityHealthSystray.exe 00001640
    C:\Windows\System32\WinLogon.exe 00000F70
    C:\Windows\System32\dwm.exe 00003A40
    C:\Windows\System32\fontdrvhost.exe 000027F8
    C:\Windows\System32\spoolsv.exe 00000DC4
    C:\Windows\System32\svchost.exe 000014DC
    C:\Windows\System32\vds.exe 00003988
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003AE8
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000AB8
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002454
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000347C
    C:\Windows\sysWOW64\wbem\wmiprvse.exe 00001AD0
    C:\Windows\system32\ApplicationFrameHost.exe 000034D4
    C:\Windows\system32\DllHost.exe 00002FA4
    C:\Windows\system32\NahimicService.exe 00000E44
    C:\Windows\system32\NahimicSvc64.exe 000029E4
    C:\Windows\system32\SearchFilterHost.exe 0000253C
    C:\Windows\system32\SearchIndexer.exe 00001950
    C:\Windows\system32\SearchProtocolHost.exe 000025A0
    C:\Windows\system32\WLANExt.exe 00000F00
    C:\Windows\system32\conhost.exe 000028F8
    C:\Windows\system32\ctfmon.exe 000034F0
    C:\Windows\system32\dashost.exe 0000193C
    C:\Windows\system32\fontdrvhost.exe 000003CC
    C:\Windows\system32\lsass.exe 000003B0
    C:\Windows\system32\sihost.exe 000034A8
    C:\Windows\system32\svchost.exe 0000375C
    C:\Windows\system32\taskhostw.exe 000035C8
    C:\Windows\system32\wbem\unsecapp.exe 00001604
    C:\Windows\system32\wbem\wmiprvse.exe 00001734
    D:\Vidya\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000033F0
    D:\Vidya\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002134
    (0)

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When exactly did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    You may want to try a clean boot if you haven't already. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game. Then launch the game without opening any other programs.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  4. #4
    Player
    Gazerockf's Avatar
    Join Date
    Mar 2020
    Posts
    7
    Character
    Gaze'ryuu Kuroyami
    World
    Odin
    Main Class
    Weaver Lv 60
    Hello, it started happening on Monday afternoon, I could play normally the days before.

    The only thing I do recall changing/updating on my PC that coincides with it, is finishing a install on steam of the game "Grand Theft Auto V", and quick launching it for a minute, which required a small update on the software dependancies the game require to run, which are the Rockstar Social Platform and "Microsoft Visual C++" specific versions, the ones on the image below:



    Which I did unninstalled anyway afterwards when FF started getting a error on login, but it changed nothing and the error persisted.

    I tried yesterday to run the game with everything on my start up disabled; I still got the error in the same way; only being able to run the game once per start up, and if I close it once, the error appear when trying to play again, unless I restart again. I already checked my task manager for leftover FFXIV processes that could still be running after the game is closed, but there's none.

    I'm really loosing the game time I paid for, plus having to restart my brand new computer multiple times a day, only to be able to play FFXIV. I really need a solution, or I don't see myself renewing my subscription next month, nor my girlfriend's who play with me, sorry.
    (0)

  5. #5
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have you tried playing the game with Windows, Steam and FINAL FANTASY XIV installed on the same drive, preferably the C:/ drive?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  6. #6
    Player
    Gazerockf's Avatar
    Join Date
    Mar 2020
    Posts
    7
    Character
    Gaze'ryuu Kuroyami
    World
    Odin
    Main Class
    Weaver Lv 60
    Hello, I reinstalled the game on my C:/ Drive and i'm still getting the same error.

    Any other solution or troubleshoot I can try? I'm almost out of ideas already.
    (0)

  7. #7
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for the reply.

    When Final Fantasy XIV crashes, is the game being run in full screen mode? Can you turning off any full screen optimizations? Along with that, could you try running the game in windowed and full screen mode?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  8. #8
    Player
    Gazerockf's Avatar
    Join Date
    Mar 2020
    Posts
    7
    Character
    Gaze'ryuu Kuroyami
    World
    Odin
    Main Class
    Weaver Lv 60
    Hello. The game crash before it even starts, let me explain again.


    I can play ONCE, at every start up/restart of my Computer, and it run normally. Then, if I close the game ( Regularly, i'd have to close it multiple times a day, when I go eat, start working, etc ), and try to open it back again, I get the error message "An Unexpected Error Has Occurred. Exiting Final Fantasy Xiv.(6d)" right when I click start game, still on Launcher, after putting in my login credentials, the client don't even show up, it just close the launcher automatically with the error message and no client starts.

    Only if I restart my computer I can start the game again without error.

    I've tried running only final fantasy XIV on my pc, with ALL my other processes and softwares closed, and I still get the error.

    Those are my screen resolution configs in game:





    I've just started the game ( after a computer restart ), did as you mentioned and ran the game in window mode, instead of full screen as I always do, closed it after I was done with my dungeon run, tried starting up the game again, got the error message in the same way.

    Anything else I can try?
    (0)

  9. #9
    Player
    Kailea_Nagisa's Avatar
    Join Date
    Apr 2011
    Posts
    967
    Character
    Kailea Nagisa
    World
    Ragnarok
    Main Class
    Gladiator Lv 90
    The same standard replies, This is a client problem, many people started getting this error, me included, after the last mayor update. For many the only way to get the game to run is through GeForce experience for some odd reason.

    Its not "Mactype" and its not anything we have modded or installed, its the client
    (0)

  10. #10
    Player
    Gazerockf's Avatar
    Join Date
    Mar 2020
    Posts
    7
    Character
    Gaze'ryuu Kuroyami
    World
    Odin
    Main Class
    Weaver Lv 60
    Yeah, I never used mactype, and my client is clean, I've just started playing.

    Sadly running through GeForce did nothing for me and I still can't play the game.

    I really need a solution for this, even if temporary. I can't be restarting my computer every time I want to play. Before this error, I had only restarted my computer once in over 20 days, now I have to do it 4 times a day lol.
    (1)

Page 1 of 2 1 2 LastLast