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  1. 03-21-2020 11:00 AM #1
    SirFuzzball
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    Mar 2020
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    1
    Character
    Chriandre Wolfheart
    World
    Faerie
    Main Class
    White Mage Lv 54

    Can't complete transactions in Square Enix Store

    I'm trying to buy a game card for my account off the store and can get to the last part where it says complete order, then it says internal error please try again later after i click the button. Is the store down?
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  2. 03-21-2020 07:04 PM #2
    Luthien_nz
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    Oct 2018
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    2
    Character
    Luthin Somerhild
    World
    Kujata
    Main Class
    Scholar Lv 80
    same. can't purchase fantasia. Error (-24202)
    which doesn't show up anything when I checked at Support.
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  3. 03-22-2020 06:15 AM #3
    hynaku
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    Mar 2015
    Location
    New Gridania
    Posts
    2,788
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    I remember when it happened to me and got error and the GM said they put a 30 day buying ban on my account and told me each time fails after the first one that added more time to it. The only way found around it was to use Paypal or buy Mogstation currency off think amazon.com.
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  4. 03-24-2020 06:58 AM #4
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Forums,

    We do apologize for the delay in responding. Unfortunately, we are unable to assist with the issue you are describing in the Technical Support Forum. In order to receive the proper support, please contact the North American Support Center.

    This thread will be moved to ‘Separate Support Required'.


    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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