Cannot delete/use additional Writ of Commendations

[MyFebronia]

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Date & Time: 3/20/20
Frequency: On use
World name: Jenova
Character name: Febronia Shio
Retainer name: ---
NPC name: ---
Monster name: ---
Class/Level: 80 ARM
Party or solo: solo
In-game time: 10:43a
Area and coordinates: Shirogane
Housing: --
Steps:
1. Obtain duplicate Writ of Commendation in mail
2. Try to use (cannot use due to error)
3. Try to delete (cannot delete due to error)


Connection Specs
- Type of internet connection/provider: Spectrum
- Modem maker/model number: n/a

■ PC Specs

This is not relevant

[Darte]

Would like to confirm this happened to myself too.

Same steps, get multiple writs, use one for achievement, get another and I can't discard or use it due to the achievement already being granted.

[SeraMyuLay]

I encountered the same issue.
Got the first scroll in an english only letter, used it which unlocked the achivement.
About an hour later i got another letter this time the text in English, German and France with another scroll, can not use or discard the duplicate.

[Rayneshades]

I too also had this exact same issue. 1st Moogle mail was in English and the 2nd Moogle mail was in Japanese. I placed 2nd on Fisher but recieved the same commendation writ instead of the Saint of the Firmament one. Can't even get rid of the 2nd Commendation writ.

[Lyrale]

Same issue got 2 sets of writ of beatification and commendation and cant discard the second set

[KDSilver]

Allow to delete it please.
Got 2 as well.

[Neomphi]

Same issue, please assist.

[Aionwind]

Just received 4th letters, can't do anything to these "Writ of Commendation"

[hqdm]

Same: cant delete mails, cant discard writs.

[Akai-Nana]

Same issue too