It's not so much as the time it's taking, it's more so the fact that the 30 days she paid for, and everyone else, is slowly ticking away, and no services are being provided. And calling it "bad timing" like it's hers and everyone else's own fault is ignorant, no one could have seen this coming and Square Enix has the power to suspend the ability to reactivate accounts. There is no excuse for this, had they done this merger right the first time there wouldn't be an issue.