Game sound issue

[RinTorik]

I went as far as full uninstall/reinstall of the game and it didnt help my cut in/cut out. Made sure everything was up to date and bought a new USB headset.

[DrCalm]

Seems like no matter what device I use (tried bluetooth speakers I borrowed used through bluetooth and cable) the audio still cuts out in firmament with lots of people crafting (the crafting abilities cutting out at weird times). Even got a new install of the game and that didn't fix it.

to add to this as of this edit: I tried it on 2 diff PCs (all fresh instals and all) and I get the sound cut outs there too (everything is up to date on those PCs) in firmament and places where theres more people. Some crafting sounds just cut out and sometimes even emotes with sounds cut out a bit on those 2 PCs so not sure if I can fix this on my end.

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We do apologize for the delay in responding. Unfortunately, we do not have any further troubleshooting to try. As this point, we would recommend posting a Bug Report in the "In-game Bugs" forum so that our team may look into the issue further. That way this matter would be escalated to the appropriate team.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.