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  1. #1
    Player
    GuyInDogSuit's Avatar
    Join Date
    Oct 2015
    Location
    Gridania
    Posts
    9
    Character
    Kazumi Mirai
    World
    Malboro
    Main Class
    Scholar Lv 80

    DirectX 11 crashes whenever I load/port into Eulmore

    This is the error I get. Not sure if this is in any way related to the dreaded 11002 error or not, but I've disabled my overlays (Discord, which stopped working a long time ago anyway, Microsoft Gamebar, and GeForce Experience) just in case. The only way I can play the game again is if I load it in DX9 mode, leave Eulmore, and switch back to DX11. It JUST started doing this today. Which is weird, I was in Eulmore earlier today, logged out, then came back to get this error message every time I tried to log in. I came back to Eulmore a while later, and again it crashed.
    (0)
    Last edited by GuyInDogSuit; 03-24-2020 at 09:29 AM.
    "We did everything right! Everything that was asked of us, and still... still things came to this! You of all people must understand! We cannot, we will not falter. We brought our world to the brink of destruction, and now we must save it."


  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Are you able to provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Additionally, how long have you been experiencing this issue?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #3
    Player
    GuyInDogSuit's Avatar
    Join Date
    Oct 2015
    Location
    Gridania
    Posts
    9
    Character
    Kazumi Mirai
    World
    Malboro
    Main Class
    Scholar Lv 80
    https://pastebin.com/dhRmwiMf

    Since earlier this afternoon. This morning I returned to Eulmore, ported to Fanow, and did Qitari quests. After that I ported back to Mist and logged out. When I logged back in and returned to Eulmore, the game crashed.
    (0)
    "We did everything right! Everything that was asked of us, and still... still things came to this! You of all people must understand! We cannot, we will not falter. We brought our world to the brink of destruction, and now we must save it."


  4. #4
    Player
    GuyInDogSuit's Avatar
    Join Date
    Oct 2015
    Location
    Gridania
    Posts
    9
    Character
    Kazumi Mirai
    World
    Malboro
    Main Class
    Scholar Lv 80
    Any updates?
    (0)
    "We did everything right! Everything that was asked of us, and still... still things came to this! You of all people must understand! We cannot, we will not falter. We brought our world to the brink of destruction, and now we must save it."


  5. #5
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply GuyInDogSuit.

    Unfortunately, I'm unable to see the link you posted, can you post the System Report in your next response?

    Additionally, do you recall anything updating on your PC that coincides with this?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  6. #6
    Player
    GuyInDogSuit's Avatar
    Join Date
    Oct 2015
    Location
    Gridania
    Posts
    9
    Character
    Kazumi Mirai
    World
    Malboro
    Main Class
    Scholar Lv 80
    In the time that it took someone to respond, I reinstalled the game and quite possibly fixed it myself.
    (0)
    "We did everything right! Everything that was asked of us, and still... still things came to this! You of all people must understand! We cannot, we will not falter. We brought our world to the brink of destruction, and now we must save it."